Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Michelena Awana

Kapolei,HI

Summary

Dedicated professional with a strong background in residential cleaning at Homeglow, recognized for implementing eco-friendly practices and enhancing client satisfaction. Proven reliability and punctuality, coupled with deep cleaning expertise, have led to improved workflow and service quality. Skilled in training staff and fostering positive client relationships through attentive service.

Overview

10
10
years of professional experience

Work History

Residential House Cleaner

Homeglow
Honolulu, Hawaii
12.2021 - Current
  • Executed comprehensive cleaning tasks in residential properties, ensuring high standards of cleanliness and customer satisfaction.
  • Managed time effectively to complete multiple cleaning assignments within tight schedules.
  • Trained new team members on cleaning techniques and safety protocols to enhance service quality.
  • Implemented efficient cleaning routines that improved workflow and reduced turnaround time between jobs.
  • Developed strong relationships with clients through attentive service and responsiveness to their needs.
  • Conducted inventory assessments for cleaning supplies, ensuring adequate stock levels for operations.
  • Utilized eco-friendly cleaning products to promote sustainability and meet client preferences.

Patient Care Attendant

Brightstar Healthcare
04.2015 - 03.2019
  • Assisted patients with daily living activities, ensuring comfort and safety throughout care routines.
  • Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
  • Administered medications according to established protocols, maintaining adherence to safety standards.
  • Supported emotional well-being of patients through compassionate communication and active listening.
  • Trained new staff on best practices for patient care and operational procedures effectively.
  • Implemented infection control measures to promote a safe environment for patients and staff.
  • Maintained accurate documentation of patient interactions and care provided in electronic health records systems.
  • Improved patient comfort by providing attentive care and addressing individual needs.
  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
  • Monitored patients'' vital signs and reported any abnormalities to nursing staff immediately, ensuring prompt intervention when needed.
  • Maintained a clean and safe environment for patients through regular room cleaning and sanitization.

Education

GED -

Kaleheao High
Kailua, HI

Psychology

University of Hawaii Windward Community College
Kaneohe, HI
05-2005

Skills

  • Deep cleaning expertise
  • Floor cleaning techniques
  • Reliability and punctuality
  • Eco-friendly cleaning practices

Languages

English
Full Professional

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Horseback Riding
  • Volunteering
  • Outdoor Recreation
  • Gardening
  • I participate in a variety of outdoor recreational activities

Timeline

Residential House Cleaner

Homeglow
12.2021 - Current

Patient Care Attendant

Brightstar Healthcare
04.2015 - 03.2019

GED -

Kaleheao High

Psychology

University of Hawaii Windward Community College

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Michelena Awana