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Micheline Tirado
Naples,USA
Summary
Senior General Manager with 13+ years of progressive leadership in luxury condominium, high-rise, and master-planned community operations in Southwest Florida, including Pelican Bay, Naples, and surrounding high-demand coastal developments and Fortune 500 corporate environments. Proven record managing large-scale residential assets, complex governance structures, and multimillion-dollar operating budgets while maintaining high resident satisfaction and strong Board of Directors relationships. Recognized for expertise in capital project execution, disaster recovery, financial oversight, vendor performance management, and operational efficiency improvements across multi-association environments. Adept at leading communities ranging from boutique luxury condominiums to large-scale master associations with layered governance structures and significant infrastructure demands.
Overview
1
1
Certification
13
13
years of professional experience
Work History
General Manager / Community Association Executive (CAM)
Florencia Luxury High-Rise Condominium
Bonita Springs, Florida
11.2022 - Current
- Direct full operational, financial, and administrative management of a premier luxury waterfront high-rise condominium.
- Managed all daily operations including engineering, maintenance, security, housekeeping, front desk, and administrative functions.
- Served as primary liaison to Board of Directors, providing operational, financial, and strategic guidance.
- Oversaw $4.5M annual operating budget, including payroll, AP/AR, invoicing, collections, and reporting.
- Directed multimillion-dollar capital projects include roofing, concrete restoration, waterproofing, elevator systems, and building infrastructure upgrades.
- Ensured compliance with Florida Statute Chapter 718, insurance requirements, and governing documents.
- Delivered high-end resident experience in a luxury waterfront high-rise environment.
- Managed vendor contracts, service performance, and cost control initiatives.
- 116-Unit Luxury Waterfront High-Rise | $4.5M Annual Budget | $98M Asset
General Manager
Interlachen at Pelican Bay | Southwest Property Management
Naples, Florida
05.2019 - 11.2022
- Directed all operations, maintenance, capital improvements, financial management, and vendor relations for a premier luxury residential community within Pelican Bay.
- Managed multimillion-dollar operating and reserve budgets while overseeing community assets valued at approximately $90–100 million.
- Led operations for a luxury coastal community consisting of a master association, villa association, and four condominium associations.
- Managed multimillion-dollar annual operating and reserve budgets, ensuring financial stability and long-term asset preservation.
- Served as Project Manager for a $500,000 community roofing replacement project, overseeing planning, contractor coordination, resident communication, quality assurance, budget control, and successful project completion.
- Oversaw major capital improvement projects, preventive maintenance programs, and reserve-funded infrastructure initiatives.
- 93-Unit Luxury Condominium and Villa Community | Approximate Property Value: $90–100 Million
Property Manager / Director (CAM)
Beachwalk Community Association
Naples, Florida
12.2013 - 04.2019
- Directed full operations, financial management, capital projects, and Board governance for a large-scale gated residential community.
- Managed operations for a 356-unit gated community including condos, villas, and single-family homes.
- Supervised staff and gatehouse/security operations for resident access control and safety.
- Served as liaison to both Master and Condominium Boards (dual governance structure).
- Delivered luxury-level resident services and community engagement.
- Managed full financial operations including budgeting, payroll, AP/AR, collections, and reporting.
- Developed annual budgets, reserve planning, and Board financial presentations.
- Negotiated vendor contracts and implemented cost-saving strategies.
- Managed major projects including: 1.5 miles roadway asphalt replacement, Building painting (homes, villas, condos), Paver installations, Lanai restorations, Lake restoration, Drainage & gutter system design, Tennis court lighting installation.
- Coordinated engineers, contractors, and Boards through full project lifecycle.
- Oversaw Har-Tru clay tennis courts, clubhouse, and recreational amenities.
- Designed and launched community websites and modernized communication systems.
- Managed newsletters, emails, and resident communications.
- 356-Unit Gated Master-Planned Community | 65-Acre Property | ~$356M Asset
Portfolio Manager / LCAM
Alliant Property Management, Inc.
Fort Myers, Florida
02.2013 - 12.2013
- Managed operations for up to 13 residential associations simultaneously.
- Conducted property inspections and ensured compliance across all communities.
- Managed budgets, AP/AR, insurance renewals, and financial reporting.
- Coordinated vendors and capital project execution across portfolio.
- Supported Board meetings, annual budgets, and operational planning.
- Up to 13 Associations Managed
Senior Executive Assistant – Syndicated Leveraged Finance
JPMorgan Chase & Co. (Pre-Merger)
New York, NY
- Supported multiple senior executives in high-volume finance environment.
- Managed scheduling, travel, client meetings, and presentations.
- Coordinated executive-level meetings and corporate events.
Senior Executive Assistant – Syndicated Leveraged Finance
JPMorgan Chase & Co.
New York, NY
- Supported Managing Directors and senior executives in investment banking.
- Managed complex calendars, travel, client meetings, and events.
- Coordinated Fortune 500 client communications and presentations.
Bank Loan Sales Associate – Leveraged Loan Department
Barclays Capital
New York, NY
- Supported loan trading operations and client onboarding.
- Coordinated Legal, Compliance, and Operations functions.
- Prepared term sheets and assisted with process improvements.
Skills
- Proficient in: Windows, Excel, PowerPoint, MacOS, Adobe, QuickBooks, Google Drive, Office 365, TOPS, Paylocity, Paychex, Caliber, My Green Condo, Appfolio, FrontSteps, Strongroom, Avid Xchange, SpiritHR, SimpleIRA, DoorKing, GoDaddy, Web Development & Design, Paylocity, Paychex, OptiSign, Canva
Certification
Licensed Community Association Manager (LCAM) – State of Florida, License #39587
CORE COMPETENCIES
- Luxury high-rise & master-planned community operations
- Financial oversight: budgets up to $4.5M annually
- Asset management exceeding $450M+ in combined real estate value
- Capital planning, reserves, and major infrastructure rehabilitation
- Multi-association governance (up to 13 associations simultaneously)
- Board of Directors advisory, reporting, and strategic partnership
- Hurricane preparedness, response, and recovery leadership
- Vendor negotiation, contract management, and cost control
- Resident relations, communications systems, and community engagement platforms
- Compliance, risk mitigation, and operational policy enforcement
KEY CAREER HIGHLIGHTS
- Managed communities totaling $450M+ in combined real estate assets
- Oversaw $4.5M annual operating budget for a luxury high-rise condominium
- Directed operations for a 356-unit, 65-acre master-planned community with extensive amenities and infrastructure
- Managed luxury high-rise condominium (116 units; $98M+ asset value)
- Led Hurricane Irma recovery efforts resulting in $350K+ in cost savings and loss mitigation
- Executed large-scale capital improvement projects including roads, building systems, drainage, lakes, and amenities
- Managed complex multi-association governance structures involving up to 13 associations
- Designed and implemented modern community communication systems, including resident portals and website platforms
- Extensive experience presenting to, advising, and executing Board-approved initiatives with fiduciary responsibility
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager / Community Association Executive (CAM)
Florencia Luxury High-Rise Condominium
11.2022 - Current
General Manager
Interlachen at Pelican Bay | Southwest Property Management
05.2019 - 11.2022
Property Manager / Director (CAM)
Beachwalk Community Association
12.2013 - 04.2019
Portfolio Manager / LCAM
Alliant Property Management, Inc.
02.2013 - 12.2013
Bank Loan Sales Associate – Leveraged Loan Department
Barclays Capital
Senior Executive Assistant – Syndicated Leveraged Finance
JPMorgan Chase & Co.
Senior Executive Assistant – Syndicated Leveraged Finance
JPMorgan Chase & Co. (Pre-Merger)