Michell Mares
Baytown,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Leasing Agent
InterSolutions
12.2022 - Current
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Eligibility Coordinator
Harris Health Center
08.2018 - 11.2022
- Resolved discrepancies with client applications to verify eligibility.
- Assisted clients with accurate eligibility form, application and document completion.
- Processed and certified documents for accuracy and compliance with government regulations.
- Communicated with people from various cultures and backgrounds on application process.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Leasing Consultant
Rent2Ownhq
05.2012 - 04.2018
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
High School Diploma -
Katy High School
Katy, TX05.2010
Skills
- Event Logistics
- Yardi
- MRI
- Call Center Operations
- Fair Housing Policies
- Property Management
- Administrative Support
Timeline
Leasing Agent
InterSolutions
12.2022 - Current
Eligibility Coordinator
Harris Health Center
08.2018 - 11.2022
Leasing Consultant
Rent2Ownhq
05.2012 - 04.2018
High School Diploma -
Katy High School