Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Michell Villa-Garcia

Lawrenceville,GA

Summary

Dynamic professional with extensive experience in customer service at Fogo de Chão, recognized for enhancing guest satisfaction through attentive and prompt service. Demonstrated expertise in effective communication and coordination, contributing to a positive dining experience. Proficient in instrument sterilization and patient care, consistently upholding high standards in fast-paced environments. Committed to delivering exceptional service and experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Hostess

Fogo de Chão
Buckhead, GA
11.2022 - Current
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered courteous, prompt, and efficient service to maximize guest satisfaction.
  • Coordinated communication with kitchen staff concerning customer allergies and special requests.
  • Ensured dining room maintained cleanliness and proper set-up consistently

Kitchen Prep

Chipotle
Snellville, GA
04.2020 - 04.2021
  • Managed inventory and supplies to ensure materials were available when needed
  • Operated equipment and machinery according to safety guidelines.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Associate of Science - Health Science Professions

Georgia State University
Dunwoody, GA
05-2025

Skills

  • Effective communication
  • Instrument sterilization
  • Schedule confirmation
  • Patient care
  • Customer service
  • X-ray processing

Languages

Spanish
Full Professional

Certification

  • Dental Assistant Certificate
  • CPR Training Certificate
  • Georgia Dental X-ray Safety Course

Accomplishments

  • Peer Leader
  • Honor Roll
  • National Beta Club
  • HoPe Leader

Timeline

Server/Hostess

Fogo de Chão
11.2022 - Current

Kitchen Prep

Chipotle
04.2020 - 04.2021

Associate of Science - Health Science Professions

Georgia State University

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