Michelle Abraham
San Marcos,CA
Summary
Top-notch Underwriter with solid experience in risk assessment. Self-driven and detail oriented with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Underwriter
GEICO
06.2015 - Current
- Make approval and denial recommendations by determining accurate risk levels.
- Identify and resolve application discrepancies for accuracy and compliance with relevant regulations.
- Utilize knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Document underwriting decisions and provide evidence of compliance with applicable regulations.
- Review and assess risk to accurately price policies
Lead Underwriter
GEICO
02.2021 - 02.2023
- Reviewed underwriters decisions to ensure quality and proper handling
- Monitored underwriters call performance to maintain quality and professionalism
- Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement in order to preserve high standards
- Trained and continuously helped new underwriters become familiar with appropriate policies and procedures
Insurance Sales Agent
GEICO
06.2010 - 06.2015
- Resolved conflicts with effective problem-solving techniques
- Analyzed clients needs and provided tailored insurance solutions to meet their requirements
- Educated clients on insurance policies and procedures.
- Analyzed risk factors to recommend appropriate coverage levels.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Education
Bachelor of Arts (B.A.) - Communication with an emphasis in Advertising
San Diego State University
San Diego, CA05.2009
Skills
- Quality Assurance
- Communication
- Cold Calling
- Critical Thinking
- Risk Assessment
- Time Management
- Microsoft Office
- Documentation
- Issue Resolution
- Client Relations
- Analyzing Data
- Fraud Detection
Certification
Personal Lines License for the states of CA, AK, HI and ID
Timeline
Lead Underwriter
GEICO
02.2021 - 02.2023
Underwriter
GEICO
06.2015 - Current
Insurance Sales Agent
GEICO
06.2010 - 06.2015
Bachelor of Arts (B.A.) - Communication with an emphasis in Advertising
San Diego State University
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