Michelle Acosta
EDI Manager
Flushing,NY
Summary
Dedicated and results-driven professional with extensive experience in team leadership, process optimization, and customer service. Proven ability to manage high-performing teams, ensure quality standards, and deliver exceptional customer experiences in fast-paced environments. Adept at problem-solving, communication, and operational efficiency, with a strong commitment to fostering a positive work environment. Experienced in managing complex EDI operations for major retail clients including Walmart, Target, CVS, and Walgreens.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
EDI Manager
P-1 Enterprises Inc/Beauty Prime LLC
Astoria, NY
11.2019 - Current
- Led a team of EDI specialists in managing and optimizing electronic data interchange processes for major retail clients, including Walmart, Target, CVS, and Walgreens
- Develop strategic plans for EDI process improvements, reducing errors and increasing data accuracy by 20%
- Mentor and train team members, fostering a collaborative and high-performance work environment
- Manage relationships with key trading partners, coordinating data exchanges and resolving complex issues
- Implement best practices and ensure compliance with industry standards for all EDI transactions.
EDI Specialist
P-1 Enterprises, Inc
Ridgewood, New York
11.2014 - 10.2019
- Managed the development and execution of EDI-related initiatives for retail giants like Walmart, Target, CVS, and Walgreens, ensuring compliance with specific data requirements and industry standards.
- Handled an average of 4,000+ EDI transactions daily, demonstrating the ability to manage high volumes of data with precision and efficiency.
- Designed and analyzed specifications for EDI applications, interfaces, and mappings, playing a key role in system enhancements that improved overall operational efficiency.
- Served as the primary liaison between the business and retail partners, establishing clear guidelines and specifications for data exchanges.
- Conducted detailed reviews of all transactions, maintaining high standards of accuracy and compliance, which were crucial for building trust and maintaining strong relationships with retail partners.
Warehouse Associate
P-1 Enterprises, Inc
Glendale, NY
12.2013 - 10.2014
- Prepared goods for shipment, including stacking and packing finished goods following specific instructions, with strong focus on quality control
- Maintained inventory records and databases, ensuring accurate tracking of packages and product counts
- Verified accuracy and condition of goods, ensuring containers were damage-free and items matched order specifications
- Managed loading and shipment processes for up to 500 packages, labeling and moving packages efficiently to designated areas while upholding quality standards.
Education
High school diploma -
Instituto Tecnologico Superior Ruminahui
Ambato, Ecuador 09.2009 - 05.2012
Skills
Microsoft Office (10 years)
Sage 300 - ERP System (10 years)
EDI/ASN (9 years)
Excel (10 years)
Outlook (10 years)
Logistics (9 years)
Order Management (10 years)
Administrative Assistance (9 years)
Computer Skills (10 years)
Customer Service (5 years)
Order Entry (10 years)
Certification
GS1 Analyst
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
EDI Manager
P-1 Enterprises Inc/Beauty Prime LLC
11.2019 - Current
EDI Specialist
P-1 Enterprises, Inc
11.2014 - 10.2019
Warehouse Associate
P-1 Enterprises, Inc
12.2013 - 10.2014
High school diploma -
Instituto Tecnologico Superior Ruminahui
09.2009 - 05.2012
GS1 Analyst
BarTender Analyst (Barcode Label Software)
Target POL Analyst
Walmart RetailLink Analyst
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