Michelle Agresta
Palmetto,FL
Summary
Results-driven Senior Sales Executive known for outstanding customer service and sales achievement. Recognized for fostering client loyalty and resolving issues effectively, contributing to sustained business growth and team success.
Overview
2027
2027
years of professional experience
Work History
Senior Sales Executive
Rooms To Go
08.2011 - 06.2026
- Aided management daily, supervised sales team, filled in for manager for days off and vacations.
- Mentored junior sales staff, providing guidance on best practices and facilitating professional development.
- Established strong relationships with clients, resulting in increased loyalty and repeat business.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Sold [Product or Service] to new and established customers.
Sales Associate
Mattress Giant
2005 - 08.2011
- Assisted customers in selecting mattresses based on individual preferences and needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Managed inventory levels, ensuring availability of popular mattress models.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Collaborated with team members to maintain a clean and organized showroom environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Warren G Harding
Warren, OHSkills
- Negotiation expertise
- Extensive customer service
Timeline
Senior Sales Executive
Rooms To Go
08.2011 - 06.2026
Sales Associate
Mattress Giant
2005 - 08.2011
High School Diploma -
Warren G Harding