MICHELLE A. HAWKINS
Hutto
Summary
Detail-oriented and mission-focused retired U.S. Army Staff Sergeant with 15+ years of experience in healthcare operations, operating room and sterile processing management, administrative support, teaching/instruction, and military leadership. Demonstrated success in coordinating large-scale clinical operations, supervising multi-disciplinary teams, enforcing Joint Commission and AAMI compliance, managing medical equipment valued over $11M, and providing training and mentorship to Soldiers and civilian staff. Recognized for exceptional organization, communication, and the ability to manage high-volume workloads in complex medical environments.
Overview
6
6
years of professional experience
Work History
68D Phase II Clinical Instructor
Carl R. Darnall Army Medical Center
01.2020 - 01.2023
- Hours per week: 40 | Supervisor: Provided upon request | Salary: $53,326.80 per year
- Served as the primary Phase II clinical instructor for the 68D Operating Room Specialist program.
- Directed, evaluated, and documented student performance, ensuring compliance with Army training standards.
- Supervised and mentored 6 to 10 students per cycle, providing counseling and performance reviews.
- Managed classroom instruction, coordinated schedules, and facilitated hands-on clinical training.
- Maintained accurate academic records and training documentation according to privacy standards.
- Utilized electronic systems to track student progress and maintain data accuracy.
- Collaborated with clinical leadership on curriculum development and compliance initiatives.
Sterile Processing Department Supervisor (NCOIC)
Carl R. Darnall Army Medical Center
01.2018 - 01.2020
- Hours per week: 40 | Supervisor: Provided upon request | Salary: $53,326.80 per year
- Supervised 17 soldiers and 6 DoD civilians, ensuring quality sterile processing operations.
- Directed daily operations, supporting 8 OR suites and 26 clinics.
- Ensured compliance with the Joint Commission (TJC), AAMI, and Army medical sterilization standards.
- Managed logistics and inventory valued at over $4 million.
- Conducted inspections, audits, and quality control processes.
- Served as an SME on sterilization procedures and infection prevention.
Operating Room Supervisor (NCOIC)
Carl R. Darnall Army Medical Center
01.2017 - 01.2018
- Hours per week: 40 | Supervisor: Provided upon request | Salary: $48,261.60/year
- Managed an 8-room OR suite, performing an average of 675 procedures monthly.
- Oversaw the readiness and welfare of 43 personnel.
- Assisted surgical teams with sterile field preparation and instrument handling.
- Maintained accountability of $7 million in equipment.
- Performed data entry, electronic record updates, and file management.
- Supported special projects enhancing patient care and surgical efficiency.
Education
Bachelor of Applied Science - Health Sciences
American Public University System
Charlestown, WV07-2026
High School Diploma - undefined
Ocean Lakes High School
Virginia Beach, VA01.2000
Skills
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Digital Training Management System
- Defense Medical Logistical
- Standard Support system
- Defense Medical Human Resources System-internet
- Automated Time and Attendance Production System
- Electronic recordkeeping and data entry systems
- Document management and tracking tools
- Multi-line phone system operations
- Office equipment: printers, scanners, copiers
- Attention to detail & accuracy
- Time management & task prioritization
- Professional communication (written & verbal)
- Customer service & patient interaction
- Confidentiality & HIPAA/Privacy compliance
- Adaptability in fast-paced environments
NOTABLE AWARDS
Meritorious Service Metal, Army Commendation Medal (3rd Award), Army Achievement Medal (5th Award), Army Good Conduct Metal (6th Award), Armed Forces Service Metal
MILITARY SERVICE
- United States Army – Retired Staff Sergeant (SSG)
- Service: 2000–2023
- Experienced in medical operations, leadership, training, administration, and logistics.
- Awards and documentation available upon request.
Timeline
68D Phase II Clinical Instructor
Carl R. Darnall Army Medical Center
01.2020 - 01.2023
Sterile Processing Department Supervisor (NCOIC)
Carl R. Darnall Army Medical Center
01.2018 - 01.2020
Operating Room Supervisor (NCOIC)
Carl R. Darnall Army Medical Center
01.2017 - 01.2018
High School Diploma - undefined
Ocean Lakes High School
Bachelor of Applied Science - Health Sciences
American Public University System