Summary
Overview
Work History
Education
Skills
Timeline
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MICHELLE ALLEN

Winston Salem,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

WIC NUTRITIONIST II

Guilford County
01.2010 - Current
  • Developed and implemented communication, promotional strategies and materials designed to enhance community wellness
  • Co-chair for our program website development and outreach leading to a 25% increase in caseload
  • Co-leader in roll out and implementation of telehealth platform during COVID-19, developed a plan of execution and trained a staff of 35 to go live in less than one month
  • Assess needs and counseled low risk and high-risk clients
  • Work under a high volume of phone calls
  • Caseload of 15,564
  • Conduct initial screenings and admissions for participants including hemoglobin check and anthropometrics
  • Collaborate with physicians and health care professionals at Cone
  • Hospital to provide WIC services offsite
  • Coordinate and lead WIC community outreach efforts
  • Trained and mentored over 20 new hires and interns to develop and achieve professional expertise in WIC EHR and the overall
  • WIC Program.

ADMINISTRATIVE MANAGER

MEDICAL CODING AND BILLING, Lucas Board Plumbing
01.2007 - 01.2010
  • Prepared bid proposals and expense reports
  • Assigned and review work of employees
  • Processed timesheets for 25 employees
  • Clerical duties as needed
  • Completed payroll on a weekly basis
  • An accomplished professional with over 13 years in the Public Health setting, interested in a career shift to a administrative role.

Education

No Degree - Medical Billing And Coding

North Carolina A & T State University
Greensboro, NC
09.2023

Bachelor of Science - Public Health

University of North Carolina At Greensboro
Greensboro, NC
06.2007

Skills

  • Referral Coordination
  • Client Needs Assessment
  • Information Intake
  • Complex Problem-Solving
  • Health and Wellness Education
  • Program Enrollments
  • Medical Terminology Knowledge
  • Time Management
  • Understanding Customer Needs
  • Product Organization

Timeline

WIC NUTRITIONIST II

Guilford County
01.2010 - Current

ADMINISTRATIVE MANAGER

MEDICAL CODING AND BILLING, Lucas Board Plumbing
01.2007 - 01.2010

No Degree - Medical Billing And Coding

North Carolina A & T State University

Bachelor of Science - Public Health

University of North Carolina At Greensboro

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MICHELLE ALLEN