Michelle Alonso Lopez
Fort Worth,TX
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Shady Oaks Country Club
10.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Head Cashier
Homedepot
08.2021 - 02.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined the checkout process for improved customer experience and reduced wait times.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX05.2021
Skills
- Food Inspection
- Safe Food Handling
- TABC
- Supply Restocking
- Order Management
- Cash Reconciliation
- Customer Service Management
- Equipment Troubleshooting
Languages
Spanish
Native or Bilingual
Timeline
Server/Bartender
Shady Oaks Country Club
10.2021 - Current
Head Cashier
Homedepot
08.2021 - 02.2023
High School Diploma -
Arlington Heights High School
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