Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Amidon

Black River Falls,Wisconsin

Summary

Dedicated employee who works well with others, puts the customer first, and builds relationships with customers. Excellent attendance record, very reliable, with 6 1/2 years at my current job. Hardworking and goal-driven

Overview

14
14
years of professional experience

Work History

Sales Associate, Shift Lead

Holiday Stationstores
Black River Falls , United States
10.2016 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Completed store opening procedures and completed daily bookwork on weekends and when my manager was off.
  • Responded to and resolved customer questions and concerns.
  • In charge of all food service responsibilities on days when not completing bookwork and opening.
  • For 2-3 years, I often completed the store order by inventorying and scanning to see what was needed, and ordering appropriately.

Guest Service Leader 3

Pilot, Flying J
Black River Falls , Wisconsin
01.2016 - 11.2016
  • Supervised and trained staff on cash handling, check processing and POS transaction policies.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Most shifts, I bounced around from helping out in maintenance, the deli, and the front end, as well as my usual supervisor duties, due to being short-staffed.

Cage/Vault Cashier

Ho-Chunk Gaming Black River Falls
Black River Falls, WI
07.2003 - 06.2011
  • Processed various cash transactions and answered gaming customer questions.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Performed check cashing for customers based on company policies.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Moved currency, coins and chips following security procedures.

Education

High School Diploma -

Black River Falls High School
Black River Falls, WI
01.2002

Skills

  • Problem-solving skills
  • Relationship building
  • Excellent people skills
  • Cash Handling
  • Professional demeanor
  • Cash register operation
  • Dedicated
  • Honest and Ethical

Timeline

Sales Associate, Shift Lead

Holiday Stationstores
10.2016 - Current

Guest Service Leader 3

Pilot, Flying J
01.2016 - 11.2016

Cage/Vault Cashier

Ho-Chunk Gaming Black River Falls
07.2003 - 06.2011

High School Diploma -

Black River Falls High School

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Michelle Amidon