Michelle Andress
Phoenix,AZ
Overview
12
12
years of professional experience
Work History
Replen Manager
Michaels
- Managed and motivated employees to be productive and engaged in work.
- Plan product shipment time frames with employees to get the truck processed.
- Plan time frames for planogram sets and followup to get them set on time. Plan time frame to finish if needed.
- Move product and remerchandice when new product comes in.
Customer Experience Manager
Michaels
2011.06 - Current
- Handled complaints, provided appropriate solutions and alternatives, helped cashiers when management is needed for a solution.
- Supervised daily operations and planned recovery for team to recover store, set time frames to get to goal. And helped keep associates accountable for there individual performance with coaching forms.
- Read company emails and changed sales when needed to boost sales.
- Count our Register drawers and write up our deposits bags. Audit our safe everyday and file paper work in 1-31 file. Do bank drops and get change for the store. Re audit and file after returning form the bank.
Education
High School Diploma -
North Canyon High School
Phoenix, AZ05.2000
Skills
Excellent work ethic
Great at solving problems
Timeline
Customer Experience Manager
Michaels
2011.06 - Current
Replen Manager
Michaels
High School Diploma -
North Canyon High School