Michelle-Ann Davis-Burgher

• Enhanced patient satisfaction by providing compassionate and attentive care.
• Reduced patient stress levels through effective communication and active listening skills.
• Assisted patients with daily living activities, promoting independence and dignity.
• Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

• Enhanced patient satisfaction by providing compassionate and attentive care.
• Reduced patient stress levels through effective communication and active listening skills.
• Assisted patients with daily living activities, promoting independence and dignity.
• Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Went through CNA training course and internship and passed test successfully.

Supervised kitchen, waitstaff, and cashiers; served customers as necessary. Oversaw work scheduling and the ordering of business supplies

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.