Michelle Arvizu
Wilmington,CA
Summary
Dynamic program supervisor with over four years of experience in managing operations and leading teams in substance abuse counseling. Skilled in conflict resolution and program development, ensuring high standards of care and compliance. Ready to enhance service delivery and support client success.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Program Supervisor
Transformations Care Inc
Gardena, California
10.2019 - Current
- Supervised daily operations to ensure compliance with care standards.
- Coordinated communication between team members and external stakeholders.
- Managed case documentation to maintain accurate client records.
- Facilitated team meetings to discuss progress and address challenges.
- Resolved conflicts among staff to promote a positive work environment.
- Conducted individual counseling sessions for clients with substance abuse issues.
- Developed personalized treatment plans tailored to each client's needs.
- Facilitated group therapy sessions to promote peer support and sharing.
- Collaborated with medical staff to coordinate comprehensive care for clients.
- Educated clients and families about addiction and recovery resources available.
- Monitored client progress and adjusted treatment plans as necessary.
- Maintained accurate client records in compliance with confidentiality standards.
- Provided crisis intervention support during emergency situations involving clients.
- Provided crisis intervention services when needed.
- Attended professional development workshops related to substance abuse counseling.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Ensured that all clinical documentation met state regulations and standards of practice.
- Collaborated with other healthcare professionals to ensure effective patient care.
- Provided individual, family, and group counseling sessions to address addiction issues.
- Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
- Developed aftercare plans for clients transitioning out of treatment programs.
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
- Conducted individual and group therapy sessions for outpatient clients.
- Monitored client compliance with medication regimens prescribed by psychiatrists or primary care physicians.
- Identified treatment goals based on individual diagnosis and history.
- Participated in multidisciplinary team meetings to discuss best practices for treating addiction disorders.
- Maintained accurate records of client progress in the electronic medical record system.
- Assisted with program development initiatives aimed at improving service delivery models.
Education
Certificate - Addiction Studies
Long Beach City College
Long Beach, CA12-2023
Some College (No Degree) - Psychology
Long Beach City College
Long Beach, CASkills
- Client counseling
- Case documentation
- Crisis intervention
- Team collaboration
- Treatment planning
- Group facilitation
- Conflict resolution
- Staff training
- Reporting requirements understanding
- Reporting requirements
- Staff training experience
- Document management skills
- Scheduling proficiency
- Human resources
- Staff evaluation
- Program management
- Policy development
- Professionalism
- Adaptability and flexibility
- Teamwork and collaboration
- Generating schedules
- Office administration
- Facility management
- Document management
Certification
CADC II A068220526
Timeline
Program Supervisor
Transformations Care Inc
10.2019 - Current
Certificate - Addiction Studies
Long Beach City College
Some College (No Degree) - Psychology
Long Beach City College