Michelle Barbe
Surprise,AZ
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
2
2
Year of Customer Service Experience
2
2
Year of Restaurant Experience
3
3
years of post-secondary education
Work History
Front of House Employee
Tokyo Joe's
11.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
Front of House Employee/Prep
Chick-fil-a
Surprise, AZ
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Scare Actor
13th Floor Haunted House
09.2024 - 11.2024
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
- Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
- Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
- Balanced adherence to scripted scenes alongside improvisational moments, providing a dynamic and unpredictable experience for guests.
- Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
- Improvised character presentation and conversations with guests to provide immersive experience.
- Adapted to various acting scenarios by mastering diverse roles, enhancing versatility as an actor.
- Improved acting skills through regular rehearsals and workshops, leading to more convincing and engaging performances.
- Collaborated with fellow actors to create immersive scenes, resulting in consistently positive audience feedback.
- Made quick adjustments to characters on stage.
Volunteer
Reveal Church
Suprise , AZ
05.2022 - 12.2023
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Valley Vista High School
Surprise, AZ 08.2022 - Current
Skills
- Flexible Schedule
- Organized and Efficient
- Positive Attitude
- Adaptability and Dependability
- Attention to Detail
- Social Media Management
- Teamwork and Collaboration
- Team Collaboration
- Leadership Qualities
- Problem-solving abilities
- Time management abilities
- Effective Communication
- Continuous Improvement
- Multitasking
- Problem-Solving
Accomplishments
Deans List
4.0 gpa
49th ranked in class
Timeline
Front of House Employee
Tokyo Joe's
11.2024 - Current
Scare Actor
13th Floor Haunted House
09.2024 - 11.2024
Front of House Employee/Prep
Chick-fil-a
06.2024 - Current
Valley Vista High School
08.2022 - Current
Volunteer
Reveal Church
05.2022 - 12.2023
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