Michelle Bean Puello
San Diego, ,CA
Summary
I'm a very dedicated worker that works well with others and I'm self sufficient.
Overview
7
7
years of professional experience
Work History
Lab Technician
Plasma Care
02.2007 - 09.2008
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Open lab set up machines for plasma patients
- Veinure punctures
Phlebotomist Technician
LabCorp
01.2003 - 04.2004
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- DNA testing
- Drug testing
- Accessioning
- Open and close lab
Field Rep II Plebotomist
Quest Diagnostics
04.2001 - 11.2003
- Completed paperwork in full, on time and with high accuracy.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Assisted in training new team members, resulting in increased productivity and overall team performance.
- Blood draw
- Geriatrics
- Mayo clinics laboratory kits
Education
Bachelor Of Arts - Clinical Laboratory Science
Illinois State University
Normal, IL05.2000
Associate Degree - Pharmacy Tech
Heartland Community College
Normal, IL2000
Certificate - Phlebotomy
Thomas Nelson Community College
Hampton, VA12.1997
Diploma - Basic Studies
Roosevelt Jr Sr High School
Roosevelt, NY06.1987
Computer Technician - Computers
B.O.C.E.S
Westbury, NY06.1987
Skills
- Quality Control
- Attention to Detail
- Positive Attitude
- Sample Preparation
- Laboratory safety protocols
- Laboratory techniques
- Analytical Thinking
- File and RecordKeeping
- Data Analysis
- Instrument Calibration
- Team Collaboration
- Laboratory Testing
- Documentation And Reporting
- ICD CODE
- HIPPA
- ABN KNOWLEDGEABLE
Timeline
Lab Technician
Plasma Care
02.2007 - 09.2008
Phlebotomist Technician
LabCorp
01.2003 - 04.2004
Field Rep II Plebotomist
Quest Diagnostics
04.2001 - 11.2003
Bachelor Of Arts - Clinical Laboratory Science
Illinois State University
Associate Degree - Pharmacy Tech
Heartland Community College
Certificate - Phlebotomy
Thomas Nelson Community College
Diploma - Basic Studies
Roosevelt Jr Sr High School
Computer Technician - Computers
B.O.C.E.S