Michelle Begley
Kokomo,IN
Summary
Dedicated and experienced healthcare professional with over 14 years of experience as a medical assistant in dermatology, specializing in patient care, biologic coordination, and clinical operations. Recently earned a Bachelor's degree in Healthcare Administration from Purdue Global University demonstrating a commitment to growth and leadership. Now seeking to transition into a new professional path such as healthcare management, pharmaceutical sales, or field reimbursement, where clinical expertise, workflow optimization, and strong communication skills can drive meaningful impact across patient and provider communities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Assistant
Randall Dermatology
07.2011 - Current
- Provide direct patient care including rooming, vital signs, and assisting providers with dermatologic procedures (MOHS, biopsies, excisions, cryotherapy, fillers, lasers, Botox, and diagnostic testing, etc. ).
- Educate patients on pre-and post-procedure care, medication usage, and skincare routines.
- Implemented an new EMR system in 2013.
- Manage electronic medical records (EMR) with accuracy and confidentiality.
- Coordinate referrals, prior authorizations, and prescription request.
- Assist with organizing and streamlining biologic paperwork for workflows including prior authorizations and specialty pharmacy communication .
- Perform wound care, suture removal, and dressing changes.
- Maintain inventory of medical supplies and ensure exam rooms are properly stocked and maintained.
- Train and mentor new staff on clinic protocols, EMR, and patient interaction.
Manager
Subway
06.2002 - 06.2011
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Trained new employees on food preparation, food safety and sanitation, customer service, point-of-sale and cash handling, and store operations.
- Managed and created weekly staff schedules, ensuring optimal coverage and adherence to labor budgets.
- Conducted weekly inventory management.
Education
Bachelor of Science - Healthcare Administration
Purdue Global University
Lafayette, Indiana09-2025
Technical Certificate - Practical Nursing
Ivy Tech Community College
Logansport, Indiana 07-2008
High School Diploma -
Lewis Cass Jr. Sr. High School
Walton, Indiana05-2002
Skills
- HIPAA compliance and ethical standards
- Dermatologic and chronic condition knowledge
- Biologic medication paperwork and specialty pharmacy coordination
- EMR system and documentation
- Reliable team player
- Compassionate
- Medical terminology knowledge
- Customer service
- CPR
- Patient scheduling
- Clinical documentation
- Professionalism and ethics
Affiliations
- The National Society of Leadership and Success-Presidential member for obtaining a GPA of 3.98 at Purdue Global University
Certification
CPR Certification
Timeline
Medical Assistant
Randall Dermatology
07.2011 - Current
Manager
Subway
06.2002 - 06.2011
Bachelor of Science - Healthcare Administration
Purdue Global University
Technical Certificate - Practical Nursing
Ivy Tech Community College
High School Diploma -
Lewis Cass Jr. Sr. High School