Michelle Benitez
San Antonio,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Personal Trainer Director
LA Fitness
06.2023 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
General Manager
LA Fitness
05.2023 - Current
- Developed and implemented strategies to increase sales and profitability.
- Trained new employees on proper protocols and customer service standards.
Fitness Director
LA Fitness
08.2022 - Current
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Life Agent
Primerica
06.2020 - Current
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Marketed life insurance products to increase customer bases and revenue.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales.
Front Desk
Crunch Fitness
04.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Server
Magnolia Pancake Haus
03.2019 - 02.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Winston Churchill High School
San Antonio, TX06.2020
Skills
- Communication skills
- Trilingual
- Marketing and networking experience
- Membership and PT Sales
Timeline
Personal Trainer Director
LA Fitness
06.2023 - Current
General Manager
LA Fitness
05.2023 - Current
Fitness Director
LA Fitness
08.2022 - Current
Front Desk
Crunch Fitness
04.2022 - 08.2022
Life Agent
Primerica
06.2020 - Current
Server
Magnolia Pancake Haus
03.2019 - 02.2022
High School Diploma -
Winston Churchill High School