Michelle Bennett
Roy,UT
Summary
Adept at fostering positive guest experiences, I leveraged teamwork and exceptional communication skills at The Base Exchange to enhance customer satisfaction significantly. Skilled in efficient work practices and problem-solving, my role as a Lobby Hostess and Crew Member at Burger King showcased my ability to improve operational efficiency and maintain high cleanliness standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lobby Hostess
The Base Exchange
Utah Hill Air Force
01.1998 - 04.1999
- Assisted in maintaining an immaculate lobby environment, ensuring that all areas were clean, organized, and appealing to visitors.
- Handled sensitive information with discretion while preserving guest privacy at all times.
- Enhanced customer satisfaction by providing a welcoming and efficient check-in process.
- Ensured smooth operations by effectively coordinating with hotel staff to address guest needs and concerns.
Crew Member
Burger King
Hill Air Force Utah
08.1995 - 01.1998
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Life Skills
STEPS Program
Kaysville, UTHigh School Diploma - Generals
Northridge High School
Layton, UT04.1997
Skills
- Efficient work ethic
- Dependability
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Cleaning and sanitizing
- Excellent Communication
- Active Listening
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Lobby Hostess
The Base Exchange
01.1998 - 04.1999
Crew Member
Burger King
08.1995 - 01.1998
Life Skills
STEPS Program
High School Diploma - Generals
Northridge High School