Dedicated Mental Health Specialist with expertise in patient support and crisis intervention. Proven ability to enhance client engagement and recovery rates through evidence-based practices.
Work History
Qualified Mental Health Specialist
4 Years 2 Months
First Alliance Health Care of Ohio | 06.2022 - Current
Implemented therapeutic interventions based on evidence-based practices, enhancing client engagement and recovery rates.
Monitored client progress through regular evaluations, adjusting treatment plans as necessary to improve effectiveness.
Provided crisis intervention support, effectively managing high-stress situations to stabilize clients in need.
Collaborated with multidisciplinary teams to ensure integrated service delivery for optimal patient outcomes.
Machine Operator
1 Year 11 Months
Swagelok | 02.2020 - 01.2022
Operated CNC machines to produce high-quality components with precision and efficiency.
Monitored production processes to ensure adherence to safety and quality standards.
Conducted routine maintenance on equipment to minimize downtime and enhance productivity.
Collaborated with team members to optimize workflow and improve operational efficiency.
Shift Supervisor
1 Year 9 Months
Norma Herr | 09.2019 - 06.2021
Supervised daily operations, ensuring compliance with safety protocols and company standards.
Trained and mentored new team members on operational procedures and best practices.
Streamlined inventory management processes, reducing discrepancies and improving accuracy.
Coordinated staff schedules to optimize workflow and maintain adequate coverage during shifts.
Created schedules for operating team members
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
General Manager
16 Years 3 Months
McDonald's Restaurant | 06.2003 - 09.2019
Led daily operations to ensure efficient service delivery and customer satisfaction.
Developed and implemented training programs to enhance staff performance and engagement.
Managed inventory levels, reducing waste through effective stock control measures.
Oversaw financial performance, optimizing budget allocations for maximum profitability.
Fostered a positive work environment by promoting teamwork and open communication among staff.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
MBA - Business And Managerial Economics
University of Phoenix | Tempe, AZ | 05-2016
Studied through online courses on a fulltime basis. Learned in technical setting with collaboration through classmates and class instructor online.