Michelle Bozarth
Bridgeton,NJ
Summary
Results-driven supervisor with expertise in operations management, staff training, and team collaboration. Demonstrated ability to enhance efficiency and ensure compliance with safety standards, fostering a productive work environment.
Overview
26
26
years of professional experience
Work History
Supervisor
UPS
Vineland, NJ
05.2000 - Current
- Supervised daily operations, ensuring compliance with safety standards and operational protocols.
- Led team of 20+ associates, fostering a culture of collaboration and continuous improvement.
- Implemented process enhancements, resulting in increased efficiency and reduced delivery times.
- Trained new employees on best practices and company policies to maximize productivity.
- Conducted regular safety audits, identifying risks and implementing corrective actions to ensure workplace safety.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
Unit Clerk
UF Health Jacksonville Florida
Jacksonville, FL
09.2013 - 03.2017
- Managed patient admissions and discharge processes efficiently, ensuring accurate documentation and timely communication.
- Coordinated scheduling for medical staff, optimizing workflow to enhance patient care delivery.
- Processed electronic health records with attention to detail, maintaining compliance with privacy regulations.
- Facilitated communication between departments, streamlining information flow to support clinical operations.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Arranged discharges and patient transportations.
Education
Medical Assistant/Radiology Technician Program
Fortis College
Jacksonville, FL10-2012
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Operations management
Timeline
Unit Clerk
UF Health Jacksonville Florida
09.2013 - 03.2017
Supervisor
UPS
05.2000 - Current
Medical Assistant/Radiology Technician Program
Fortis College