Michelle Breckenridge

• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
• Took copayments and compiled daily financial records.

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• Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
• Payment plans and discuss restructuring options.
• Printed and reviewed monthly patient aging report and solicited overdue payments.

• Efficiently collected payments and communicated with clients.
• Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
• Collected payments and applied to patient accounts.

• Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
• Offered caring companionship and emotional support.