Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Bricker

Pittsburgh,PA

Summary

Driven professional with knowledge and experience looking to guide and educate clinicians across a territory on dermatological skincare, background in service, quality and profitability. Dedicated to creating visually appealing and welcoming environments to generate sales and build a loyal customer base.

Overview

13
13
years of professional experience

Work History

Area Manager

Advanced Dermatology and Cosmetic Surgery
Pittsburgh, Pa
08.2021 - Current

Fostered productive team environments to enhance workplace efficiency.

  • Supported clinicians by providing guidance in clinic operations.
  • Conducted periodic reviews of inventory levels and product mix in clinics.
  • Applied strong problem-solving skills to resolve issues promptly and effectively.
  • Collaborated with physicians on developing treatment plans that were effective yet cost-efficient.
  • Analyzed data trends to identify potential areas of improvement in operational processes.
  • Recruited, trained, supervised, and evaluated staff members.
  • KPI tracking, budget management, and tracking aesthetic monthly and quarterly goals.

Licensed Medical Aesthetician

Advanced Dermatology and cosmetic surgery
Pittsburgh, PA
02.2018 - 08.2021
  • Worked collaboratively with clinicians to help patients achieve their skin care goals and treatment plans.
  • Exclusively sold SkinCeuticals, and suggested La Roche-Posay, and CeraVe products to all patients in the clinic.
  • Provided aesthetician services such as chemical peels, microdermabrasion, laser treatments, and HydraFacial's.
  • Conducted product demonstrations to inform clients about the benefits of various skincare products.
  • Built strong relationships with clients through exceptional customer service skills.

Medical Assistant

Dermatological associates
White Oak, PA
09.2012 - 05.2016
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Administered injections, medications and treatments as directed by the physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Instructed patients on proper skincare techniques and provided education regarding skin diseases.

Education

Licensed Esthetician - Aesthetics

Fountain of Youth Beauty Academy
Pittsburgh, PA
01-2017

Associate of Applied Science - Surgical Technologist

Community College of Allegheny County
Pittsburgh, PA
05-2009

Skills

  • Cosmetic sales and consulting
  • Skin care expertise
  • Clinic operations management
  • Collaboration with clinicians
  • KPI and budget tracking
  • Customer service
  • Inventory management
  • team building

Timeline

Area Manager

Advanced Dermatology and Cosmetic Surgery
08.2021 - Current

Licensed Medical Aesthetician

Advanced Dermatology and cosmetic surgery
02.2018 - 08.2021

Medical Assistant

Dermatological associates
09.2012 - 05.2016

Licensed Esthetician - Aesthetics

Fountain of Youth Beauty Academy

Associate of Applied Science - Surgical Technologist

Community College of Allegheny County
Michelle Bricker