Michelle Bullard
Broken Arrow
Summary
Highly motivated professional with a strong desire to take on new challenges. Demonstrates a solid work ethic, adaptability, and excellent interpersonal skills. Proven experience in project management and team leadership. Skilled in optimizing operations, enhancing productivity, and fostering cross-functional collaboration. Recognized for effectively coordinating multiple projects concurrently while consistently meeting key deadlines. Possesses strong communication and problem-solving abilities, contributing positively to previous organizations. Capable of working independently and quickly acquiring new skills.
Overview
16
16
years of professional experience
Work History
GPO Agreement coordinator
Enterprise Mobility
St. Louis
10.2018 - Current
- Specialized team member gathering information, organizing documents, generating reports and data entry.
- Collaborated with multiple departments to develop strategic plans aligning with overall company objectives, fostering a unified approach to shared goals.
- Spearheaded process improvements across multiple teams to allow for enhanced operational workflows which led to significant time savings while maintaining quality standards throughout the department.
- Prioritized and managed multiple projects simultaneously, ensuring all met successful deadlines for completion.
- Facilitated cross-training among team members, creating a more versatile and resilient team capable of handling unforeseen challenges.
Team lead
Tractor Supply company
Broken Arrow
09.2017 - 09.2018
- Front Team Lead that facilitated and managed team members and departments that were part of the front store.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations.
- Maintained store front, stocked and faced front departments, delegated tasks for inventory disbursement among departments in front of store.
- Opening and closing tasks and tills.
Dental Receptionist
Dr John Mose
Tulsa
07.2015 - 07.2016
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Coordinated with other healthcare professionals to ensure efficient office operations.
- Verified patient's eligibility for benefits under various insurance plans.
Dental Assistant/Manager
Dr Thomas Gamble D.D.S
Tulsa
04.2009 - 07.2015
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Ordered supplies necessary for daily operations of the practice.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Kept accurate records of dental treatments provided for each patient's visit.
- Ensured compliance with infection control policies and procedures.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
Education
Dental Assistant Certificate -
Community Care College
Tulsa, OK12.2021
High School Diploma -
Hilldale High School
Muskogee, OK05-1997
Applied Science -
Connors State College
Warner, OKSkills
- Data entry
- Document and Database management
- Multitasking and organization
- Problem solving
- Team and Project Coordination
- Verbal and written communication
- Workflow/Workload Management
- CRM software
- MS office
- Team Leadership
- Staff Training
- Managing cash drawers
- Balancing cash balances
- Reconciling discrepancies
- Customer Service
- Cross-department collaboration
- Document organization
- Customer service
- Employee training
- Time management
- Attention to detail
Hobbies and Interests
- Oil, Acrylic and watercolor painting
- Floral arrangements
- Resin pouring
- Playing piano
- Horseback riding
- Book reading
- Volunteer at animal rescues
Timeline
GPO Agreement coordinator
Enterprise Mobility
10.2018 - Current
Team lead
Tractor Supply company
09.2017 - 09.2018
Dental Receptionist
Dr John Mose
07.2015 - 07.2016
Dental Assistant/Manager
Dr Thomas Gamble D.D.S
04.2009 - 07.2015
Dental Assistant Certificate -
Community Care College
High School Diploma -
Hilldale High School
Applied Science -
Connors State College