Michelle Burgess
Newark,NJ
Summary
I have been in the Home Health Care industry for over 20 years. I have experienced with various of patients from the elderly and children with many different illnesses and disabilities. I am dedicated to each and everyone of my patients mentally, physically and overall well being of the human experience. I could be a great asset to your healthcare business by bringing a wealth of experience knowledge to your company.
Diligent Security professional with 5 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Private Home Health Care Provider
BAYADA Home Health Care
05.2012 - 12.2023
- Administered medications and treatments as prescribed by physicians.
- Supported physical therapy routines for optimal patient recovery and mobility improvement.
- Provided assistance with personal hygiene tasks, promoting dignity and self-esteem for each patient.
- Administered prescribed medications in a timely manner, ensuring proper dosage and adherence to doctor''s orders.
- Provided attentive supervision during outdoor excursions or community outings for social enrichment of patients.
- Maintained strict confidentiality regarding sensitive patient information in accordance with HIPAA regulations.
- Developed strong relationships with patients and families, providing emotional support during difficult times.
Security Officer
Stewarts's Security
01.2016 - 04.2020
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Certified Home Health Aide (CHHA)
MidPoint
02.1995 - 05.2012
- Helped patients care for themselves with the use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Education
High School Diploma -
Malcolm X Shabazz High School
Newark, NJ06-1985
Skills
- Posses the ability to observe, communicate and resolve conflicts Thoughtful decision-making, integrity, and adaptability Each skill contributes to maintaining a secure environment while developing a cohesive and connective relationship in public relations
- Superior customer service
- Conflict de-escalation
- Patrol operations
- Crime prevention methods
- Crisis intervention training
- Weapons training
- First aid and CPR certified
Certification
Certified Home Health Aide
Timeline
Security Officer
Stewarts's Security
01.2016 - 04.2020
Private Home Health Care Provider
BAYADA Home Health Care
05.2012 - 12.2023
Certified Home Health Aide (CHHA)
MidPoint
02.1995 - 05.2012
Certified Home Health Aide
High School Diploma -
Malcolm X Shabazz High School
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