Michelle Bydalek
Operations & Sales Coordinator
Mount Dora,FL
Summary
Organized, detail-oriented Sales Coordinator with experience in logistics, scheduling, vendor management, and financial reconciliation. Excels at multi-tasking in fast-paced environments while maintaining accuracy and efficiency. Skilled at sourcing materials, managing routes, analyzing financial data, and supporting seamless operations. Proficient in Bistrack, Microsoft Office, and Google Workspace. Knowledgeable in a variety of building and roofing materials, helping customers select appropriate products and solutions.
Skills
Overview
13
13
years of professional experience
Work History
Sales Coordinator
RoMac Lumber Supply
Mount Dora
09.2023 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Arrange and schedule deliveries to meet customer timelines.
- Source and order materials to fulfill customer needs.
- Provide excellent customer service, resolving issues quickly and effectively.
- Manage monthly sales ranging from $300,000 to $400,000, ensuring accurate orders, timely deliveries, and excellent customer service.
- Coordinate between departments to ensure seamless operations.
- Manage schedules and oversee logistics for daily operations.
- Manage vendor relationships to ensure competitive pricing and reliable supply chains.
- Recognized for ability to juggle competing priorities while maintaining accuracy and customer satisfaction.
- Built trust with vendors and customers through clear communication and follow-through.
- Multi-task across competing priorities while maintaining attention to detail.
- Demonstrated initiative by identifying process improvements that streamlined order tracking and reduced delivery errors.
- Applied strong problem-solving skills to resolve delivery conflicts and material shortages, ensuring customer deadlines were met.
- Fostered a spirit of teamwork by collaborating with sales, warehouse, and delivery teams to improve communication and efficiency.
Operations & Finance Coordinator
Rosebud Florals Inc.
Longwood, FL
05.2012 - 07.2023
- Processed invoices and expense reports to ensure timely payment and accurate financial tracking.
- Maintained financial records using accounting software, ensuring accuracy and compliance with company policies.
- Completed payroll and ensured accuracy of employee compensation.
- Sourced flowers and managed supplier relationships.
- Planned and managed 10+ weekly delivery routes across Florida, each with 20–45 stops, ensuring timely and efficient service.
- From 2012 to 2014, maximized 10 routes with 20–42 stops by analyzing weekly sales and returns, and distributing the proper amounts.
- Recognized and accounted for returned product each week and adjusted quantities per route to minimize waste and meet custom
- Analyzed and reconciled financial data to ensure accuracy of all transactions and open balances.
- Built trust with vendors and customers through clear communication and follow-through.
- Supported daily business operations through effective problem-solving and multi-tasking under pressure.
- Took initiative in reorganizing delivery schedules, reducing overtime costs and improving on-time deliveries.
- Resolved vendor and customer disputes with creative problem-solving, maintaining positive long-term relationships.
- Promoted teamwork by mentoring new staff and fostering a cooperative workplace culture.
Education
High School Diploma -
Olympia High School
Orlando, FL05-2012
Skills
- Strong Multi-Tasking & Time Management
- Vendor relationship management
- Scheduling & Calendar Management
- Customer Service & Communication
- Payroll Processing
- Proficient in Bistrack, Microsoft Word & Excel, Google Calendar
- Detail-Oriented & Collaborative
- Recognized for ability to juggle competing priorities while
- Upholding accuracy while prioritizing customer needs
- Financial Data Reconciliation & Reporting
Timeline
Sales Coordinator
RoMac Lumber Supply
09.2023 - Current
Operations & Finance Coordinator
Rosebud Florals Inc.
05.2012 - 07.2023
High School Diploma -
Olympia High School