Michelle Bydalek
Operations & Sales Coordinator
Mount Dora,FL
Summary
Organized, detail-oriented Sales Coordinator with experience in logistics, scheduling, vendor management, and financial reconciliation. Excels at multi-tasking in fast-paced environments while maintaining accuracy and efficiency. Skilled at sourcing materials, managing routes, analyzing financial data, and supporting seamless operations. Proficient in Bistrack, Microsoft Office, and Google Workspace. Knowledgeable in a variety of building and roofing materials, helping customers select appropriate products and solutions.
Skills
Overview
13
13
years of professional experience
Work History
Sales Coordinator
RoMac Lumber Supply
09.2023 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Arrange and schedule deliveries to meet customer timelines.
- Source and order materials to fulfill customer needs.
- Provide excellent customer service, resolving issues quickly and effectively.
- Manage monthly sales ranging from $300,000 to $400,000, ensuring accurate orders, timely deliveries, and excellent customer service.
- Coordinate between departments to ensure seamless operations.
- Manage schedules and oversee logistics for daily operations.
- Manage vendor relationships to ensure competitive pricing and reliable supply chains.
- Recognized for ability to juggle competing priorities while maintaining accuracy and customer satisfaction.
- Built trust with vendors and customers through clear communication and follow-through.
- Multi-task across competing priorities while maintaining attention to detail.
- Demonstrated initiative by identifying process improvements that streamlined order tracking and reduced delivery errors.
- Applied strong problem-solving skills to resolve delivery conflicts and material shortages, ensuring customer deadlines were met.
- Fostered a spirit of teamwork by collaborating with sales, warehouse, and delivery teams to improve communication and efficiency.
Operations & Finance Coordinator
Rosebud Florals Inc.
05.2012 - 07.2023
- Processed invoices and expense reports to ensure timely payment and accurate financial tracking.
- Maintained financial records using accounting software, ensuring accuracy and compliance with company policies.
- Completed payroll and ensured accuracy of employee compensation.
- Sourced flowers and managed supplier relationships.
- Planned and managed 10+ weekly delivery routes across Florida, each with 20–45 stops, ensuring timely and efficient service.
- From 2012 to 2014, maximized 10 routes with 20–42 stops by analyzing weekly sales and returns, and distributing the proper amounts.
- Recognized and accounted for returned product each week and adjusted quantities per route to minimize waste and meet custom
- Analyzed and reconciled financial data to ensure accuracy of all transactions and open balances.
- Built trust with vendors and customers through clear communication and follow-through.
- Supported daily business operations through effective problem-solving and multi-tasking under pressure.
- Took initiative in reorganizing delivery schedules, reducing overtime costs and improving on-time deliveries.
- Resolved vendor and customer disputes with creative problem-solving, maintaining positive long-term relationships.
- Promoted teamwork by mentoring new staff and fostering a cooperative workplace culture.
Education
High School Diploma -
Olympia High School
Orlando, FL05-2012
Skills
- Strong Multi-Tasking & Time Management
- Vendor relationship management
- Scheduling & Calendar Management
- Customer Service & Communication
- Payroll Processing
- Proficient in Bistrack, Microsoft Word & Excel, Google Calendar
- Detail-Oriented & Collaborative
- Recognized for ability to juggle competing priorities while
- Upholding accuracy while prioritizing customer needs
- Financial Data Reconciliation & Reporting
Timeline
Sales Coordinator
RoMac Lumber Supply
09.2023 - Current
Operations & Finance Coordinator
Rosebud Florals Inc.
05.2012 - 07.2023
High School Diploma -
Olympia High School
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