Michelle Byrne
Woodbury,MN
Summary
Customer Service driven Laboratory Care Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Dedicated to providing high level care to diverse patient populations. Ready to bring 20+ years of related experience to a challenging new role.
Overview
12
12
years of professional experience
Work History
Clinical Laboratory Technician
M Health Fairview Woodwinds Hospital
Woodbury, MN
06.2019 - Current
- Complex medical scheduling of lab work for patients
- Handling patient Intake paperwork and Insurance
- Collecting clinical data, demographics and consent forms and entering into electronic health record
- Answering and routing calls to appropriate offices and personnel
- Lead processor managing 8 phlebotomy staff members on performance and workflow
- Train new staff in specialized processing skill requirements
- Collect blood samples with focus on accuracy and adherence to aseptic techniques.
- Receive, prepare and process lab samples for analysis
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Laboratory Assistant
Park Nicollet Methodist Hospital
St. Louis Park , MN
10.2011 - 04.2019
- Responsible for processing 400+ specimens per day to various outside reference laboratories
- Assisted with research of complex medical tests for pathology team and hospital physicians
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders
- Increased turnaround times and accurate service when implementing new lab procedures to prevent errors.
- Effective interpersonal skills to interact effectively with coworkers, nurses, physicians and other outside contacts
- Excellent ability to manage time and work independently
Education
Some College (No Degree) -
University of Minnesota - Twin Cities
Minneapolis, MNSkills
- Medical scheduling
- Customer service
- Medical Research
- Results Analysis
- Collections Procedures
- Patient Relations
Timeline
Clinical Laboratory Technician
M Health Fairview Woodwinds Hospital
06.2019 - Current
Laboratory Assistant
Park Nicollet Methodist Hospital
10.2011 - 04.2019
Some College (No Degree) -
University of Minnesota - Twin Cities
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