Michelle Byrwa

August 2009 - March 2015 - Full Time Medical Assistant

March 2015 - Present - Per-Diem Medical Assistant

• Ability to thrive in a fast paced urgent care environment and deliver exceptional care based on level of patient acuity with excellent time management skills.
• Efficient triage skills including initial health assessments and vital statistics to help coordinate necessary patient care.
• Assist physicians and mid-level providers during diagnostic, therapeutic and/or minor surgical procedures by preparing necessary supplies and equipment.
• Collecting, handling and processing of patient specimens for laboratory analysis.
• Support and implement the group practice of regulatory compliance initiatives and protocols.
• Demonstrate appropriate office procedures with regard to HIPAA documentation and HIPAA privacy
• An active participant in unit-based Quality Assurance Programs to improve performance and execute opportunity within all service areas.

February 2000 - August 2009

• Liaison between patients and physician to assist in providing excellent flow of information.
• Excelled at multitasking between telephone message retrieval, preparing patient for physical exams, scheduling routine follow-up, radiology and specialty exams and procedures.
• Routinely conducted spirometry testing and educated patients in proper use of inhalers.
• Supervised as Lead Medical Assistant which included training new clinical staff members, managing inventory as well as ordering all office medical supplies and materials.
• Performed all tasks with patient-centered focus while maintaining up-to-date knowledge of processes and treatments.