Summary
Overview
Work History
Education
Skills
Certification
COMMUNICATION AND LEADERSHIP
Timeline
Generic

Michelle Calingo

Yulee,FL

Summary

Having a background in hospitality and customer service, eager to apply my knowledge of hospitality management, event coordination and guest relations to create memorable experience for guests.

Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Live Long Well Care
07.2025 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Front of House • Server, hostess, bartender

Lakeside at Amelia Island
11.2022 - 08.2023
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.

Reservations Agent/Controller

Sandestin Golf & Beach Resort
07.2021 - 09.2022
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
  • Resolved various issues and discrepancies for customers.

Cashier/Bagger

Publix Grocery Store
05.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Front of the House

Chick fil a
04.2020 - 06.2020
  • In each position I had problem solve, multi-task, and think outside of the box while still following guidelines and protocols.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Education

Partially Completed - Nursing

Keiser University
Jacksonville, FL

Graduated with Diploma - undefined

FAITH CHRISTIAN ACADEMY & ABEKA ACADEMY
Fernandina Beach, FL

Nursing

Florida State College
Jacksonville, FL

Skills

  • Multi-tasking
  • Ability to learn quickly
  • Self-starter
  • Microsoft office efficient
  • Ability to work in a fast pace setting
  • Reliable team player
  • Direct patient care
  • Patient care
  • HIPAA compliance

Certification

  • CNA - Certified Nurse Assistant
  • BLS- Basic Life Support and CPR

COMMUNICATION AND LEADERSHIP

At Sandestin Golf & Beach resort, I would leave a note for my relief shift to let them know what I was able to complete and what was still being worked on. I consistently organized the day for my co-workers and took the lead on tasks and assignments

Timeline

Certified Nursing Assistant

Live Long Well Care
07.2025 - Current

Front of House • Server, hostess, bartender

Lakeside at Amelia Island
11.2022 - 08.2023

Reservations Agent/Controller

Sandestin Golf & Beach Resort
07.2021 - 09.2022

Cashier/Bagger

Publix Grocery Store
05.2020 - 06.2021

Front of the House

Chick fil a
04.2020 - 06.2020

Graduated with Diploma - undefined

FAITH CHRISTIAN ACADEMY & ABEKA ACADEMY

Partially Completed - Nursing

Keiser University

Nursing

Florida State College

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Michelle Calingo