Michelle Carington
Streator,IL
Summary
Results-driven professional with extensive experience in Customer Service, Warehouse Operations, and Production. Proficient in problem-solving and adapting to challenging environments. Demonstrates creativity and a commitment to advancing organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Unemployed looking
unemployment
10.2025 - Current
- Searched for gainful employment while utilizing available resources
- Updated current resume to reflect current experience while unemployed
- Created custom resumes tailored to different positions applied to
Production Worker
All About Personnel
05.2025 - 10.2025
- Collaborated with a production team to meet monthly production goals.
- Put together finished goods on the production line according to specifications.
- Package, label, and prepare items for shipment.
Janitorial Lead
KBS Cleaning Services
10.2024 - 05.2025
- Maintained restroom facilities including mopping, cleaning toilets
- Properly disposed of trash in appropriate compactor
- Cleaned off all surfaces with appropriate chemicals within designated areas
- Stocked paper products within restrooms and different areas throughout facility
Staffing Crew Member
Express Employment Professionals
04.2024 - 10.2024
- Maintained restroom facilities including mopping, cleaning toilets
- Properly disposed of trash in appropriate compactor
- Cleaned off all surfaces with appropriate chemicals within designated areas
- Stocked paper products within restrooms and different areas throughout facility
Package Handler
Fedex Ground
02.2023 - 03.2024
- Enhanced material handling by efficiently moving packages across designated areas.
- Executed physically demanding tasks, including lifting, pushing, and pulling packages.
- Prepared equipment for trailer use prior to shift commencement.
- Employed handheld scanners to accurately track package locations.
Production Worker
SEARCHPATH
10.2022 - 01.2023
- Ensured secure packaging of materials for future shipments with quality checks.
- Attended weekly safety meetings, enhancing safe practices in fast-paced environments.
- Secured units with straps and wrapped them properly for safe shipment.
- Inspected packages for defects, repackaging those in good condition for shipment.
- Grinded unusable materials while strictly adhering to safety machinery protocols.
- Maintained a clean, organized work area to promote operational efficiency.
Homemaker
Mother Household
05.2021 - 12.2022
- Established effective feeding schedules for infants and toddlers, ensuring proper nutrition.
- Managed multiple caregiving tasks for infants while maintaining a nurturing environment.
- Investigated parenting techniques to enhance caregiving skills and child development.
- Resolved various challenges presented by children of different age groups successfully.
- Engaged in active listening to support children's emotional and developmental needs.
FedEx Package Handler
FedEx Ground
11.2021 - 03.2022
- Communicated with co-workers and clients to ensure the safe and on-time delivery of goods.
- Manually moved material in packages from one place to another.
- Handle physically demanding movements like pushing, pulling, bending down and lifting of packages.
Production Worker
Total Staffing Solutions
12.2020 - 05.2021
- Facilitated effective communication of production issues to relevant staff.
- Ensured workstation cleanliness and safety, eliminating hazardous materials.
- Packaged finished products efficiently for timely shipment.
- Complied with safety protocols for material handling and production processes.
- Assembled product components manually with precision and attention to detail.
Package Handler
FedEx Ground
05.2020 - 12.2020
- Communicated with co-workers and clients to ensure the safe and on-time delivery of goods.
- Manually moved material in packages from one place to another.
- Handle physically demanding movements like pushing, pulling, bending down and lifting of packages.
Production Worker
Total Staffing Solutions
03.2020 - 05.2020
- Made sure that workstation is clean and free of hazardous materials.
- Packed up completed products and prepares them for shipment.
- Adhered to all safety guidelines dictation the production and handling of materials in the factory.
Therapist II
Regional Health Systems
07.2018 - 12.2019
- Fostered strong relationships with community organizations to enhance collaboration.
- Supported school staff in creating effective problem-solving strategies for challenges.
- Processed client information accurately to fulfill their specific needs and requests.
- Documented individual and group therapy sessions for comprehensive client records.
- Conducted thorough intakes for new clients seeking therapeutic services and support.
- Facilitated engaging individual and group sessions to promote client development.
Case Management
Rising Stars Academy, LLC
09.2016 - 06.2018
- Enhanced student engagement by discussing academic progress with parents and staff.
- Promoted problem-solving skills using real-life examples and practical materials.
- Reviewed student homework and materials to support learning outcomes effectively.
- Developed creative lesson plans to facilitate an engaging learning process.
- Conducted parenting classes to empower parents in effective child instruction.
Case Management
Family First Services, LLC
12.2013 - 05.2016
- Supervised visits between families and court ordered individuals
- Participated in meetings regarding individual case progression and company updates
- Provided transportation to families for supervised visits by other staff
Library Student Assistant
Purdue University Northwest
01.2013 - 12.2013
- Communicated with patrons about requests for different materials within the library
- Assist students with locating information
- Check books in and out using computer system
- Register new patrons and issue library cards.
- Performed closing procedures as 'acting supervisor'
Crew Member
McDonald's
08.2012 - 01.2013
- Respond effectively to guest questions, concerns and complaints
- Input customer selections into the restaurant’s computer systems
- Maintain a fast speed of service, especially during rush times
- Clean your station thoroughly before, during and after each shift
Tutor/Mentor
Salvation Army
02.2012 - 06.2012
- Discussed student academic progress with parents/caregivers and staff
- Covered the topic of problem-solving with materials and examples from life lessons
- Reviewed content that students brought to site, including homework materials
- Prepared creative lesson plans to ensure the learning process took place
Front Desk Clerk
Purdue Calumet Northwest
02.2010 - 12.2011
- Greeted guests upon entry into site and provided superb customer service
- Ensured that front desk reception area was kept neat and organized
- Accepted all letters and packages, and distributed them to their appropriate departments
- Maintained records and files for site
Cashier
Van Til'S
12.2009 - 01.2010
- Enhanced customer satisfaction by providing product information and assistance.
- Executed payment transactions accurately using various registers and terminals.
- Maintained operational efficiency by effectively managing cash and change.
- Guided customers to product locations, utilizing memorized store layouts.
Bakery Clerk
Van Til'S
01.2009 - 09.2009
- Operated registers, scanners, scales and credit card/debit card terminals
- Promoted new products of interest to the customer for sales
- Stocked shelves with bakery products
Bakery Clerk
Ultra Foods
04.2007 - 01.2009
- Took customer orders in person and via phone contact
- Promoted sales of up and coming new items
- Completed inventory on certain items as required
- Stocked shelves with bakery products
Cashier and Customer Service
Kentucky Fried Chicken
06.2005 - 12.2006
- Promoted sales of products for company
- Collected payments and bagged purchases for customers
- Completed prep work of certain food items for the following day
- Kept lobby area and counter clean with placing items in their appropriate designations
Education
Master's - Social Work
Indiana University-Northwest
Gary, IN05.2018
Bachelor's - Psychology
Purdue University-Calumet Campus
Hammond, IN05.2014
Skills
- General understanding of Microsoft Office
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Warehouse experience - Warehouse experience (1-2 years)
- Load & unload
- Manual handling
- Personal protective equipment (PPE) adherence
- Route driving
- Heavy lifting
- Conveyor belts
- Order picking
- Dependable and responsible
- Active listening
- Calm under pressure
- Decision-making
- Verbal communication
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Critical thinking
- Organization and time management
Certification
Driver's License
Timeline
Unemployed looking
unemployment
10.2025 - Current
Production Worker
All About Personnel
05.2025 - 10.2025
Janitorial Lead
KBS Cleaning Services
10.2024 - 05.2025
Staffing Crew Member
Express Employment Professionals
04.2024 - 10.2024
Package Handler
Fedex Ground
02.2023 - 03.2024
Production Worker
SEARCHPATH
10.2022 - 01.2023
FedEx Package Handler
FedEx Ground
11.2021 - 03.2022
Homemaker
Mother Household
05.2021 - 12.2022
Production Worker
Total Staffing Solutions
12.2020 - 05.2021
Package Handler
FedEx Ground
05.2020 - 12.2020
Production Worker
Total Staffing Solutions
03.2020 - 05.2020
Therapist II
Regional Health Systems
07.2018 - 12.2019
Case Management
Rising Stars Academy, LLC
09.2016 - 06.2018
Case Management
Family First Services, LLC
12.2013 - 05.2016
Library Student Assistant
Purdue University Northwest
01.2013 - 12.2013
Crew Member
McDonald's
08.2012 - 01.2013
Tutor/Mentor
Salvation Army
02.2012 - 06.2012
Front Desk Clerk
Purdue Calumet Northwest
02.2010 - 12.2011
Cashier
Van Til'S
12.2009 - 01.2010
Bakery Clerk
Van Til'S
01.2009 - 09.2009
Bakery Clerk
Ultra Foods
04.2007 - 01.2009
Cashier and Customer Service
Kentucky Fried Chicken
06.2005 - 12.2006
Bachelor's - Psychology
Purdue University-Calumet Campus
Master's - Social Work
Indiana University-Northwest