Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Carington

Streator,IL

Summary

Results-driven professional with extensive experience in Customer Service, Warehouse Operations, and Production. Proficient in problem-solving and adapting to challenging environments. Demonstrates creativity and a commitment to advancing organizational goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Unemployed looking

unemployment
10.2025 - Current
  • Searched for gainful employment while utilizing available resources
  • Updated current resume to reflect current experience while unemployed
  • Created custom resumes tailored to different positions applied to

Production Worker

All About Personnel
05.2025 - 10.2025
  • Collaborated with a production team to meet monthly production goals.
  • Put together finished goods on the production line according to specifications.
  • Package, label, and prepare items for shipment.

Janitorial Lead

KBS Cleaning Services
10.2024 - 05.2025
  • Maintained restroom facilities including mopping, cleaning toilets
  • Properly disposed of trash in appropriate compactor
  • Cleaned off all surfaces with appropriate chemicals within designated areas
  • Stocked paper products within restrooms and different areas throughout facility

Staffing Crew Member

Express Employment Professionals
04.2024 - 10.2024
  • Maintained restroom facilities including mopping, cleaning toilets
  • Properly disposed of trash in appropriate compactor
  • Cleaned off all surfaces with appropriate chemicals within designated areas
  • Stocked paper products within restrooms and different areas throughout facility

Package Handler

Fedex Ground
02.2023 - 03.2024
  • Enhanced material handling by efficiently moving packages across designated areas.
  • Executed physically demanding tasks, including lifting, pushing, and pulling packages.
  • Prepared equipment for trailer use prior to shift commencement.
  • Employed handheld scanners to accurately track package locations.

Production Worker

SEARCHPATH
10.2022 - 01.2023
  • Ensured secure packaging of materials for future shipments with quality checks.
  • Attended weekly safety meetings, enhancing safe practices in fast-paced environments.
  • Secured units with straps and wrapped them properly for safe shipment.
  • Inspected packages for defects, repackaging those in good condition for shipment.
  • Grinded unusable materials while strictly adhering to safety machinery protocols.
  • Maintained a clean, organized work area to promote operational efficiency.

Homemaker

Mother Household
05.2021 - 12.2022
  • Established effective feeding schedules for infants and toddlers, ensuring proper nutrition.
  • Managed multiple caregiving tasks for infants while maintaining a nurturing environment.
  • Investigated parenting techniques to enhance caregiving skills and child development.
  • Resolved various challenges presented by children of different age groups successfully.
  • Engaged in active listening to support children's emotional and developmental needs.

FedEx Package Handler

FedEx Ground
11.2021 - 03.2022
  • Communicated with co-workers and clients to ensure the safe and on-time delivery of goods.
  • Manually moved material in packages from one place to another.
  • Handle physically demanding movements like pushing, pulling, bending down and lifting of packages.

Production Worker

Total Staffing Solutions
12.2020 - 05.2021
  • Facilitated effective communication of production issues to relevant staff.
  • Ensured workstation cleanliness and safety, eliminating hazardous materials.
  • Packaged finished products efficiently for timely shipment.
  • Complied with safety protocols for material handling and production processes.
  • Assembled product components manually with precision and attention to detail.

Package Handler

FedEx Ground
05.2020 - 12.2020
  • Communicated with co-workers and clients to ensure the safe and on-time delivery of goods.
  • Manually moved material in packages from one place to another.
  • Handle physically demanding movements like pushing, pulling, bending down and lifting of packages.

Production Worker

Total Staffing Solutions
03.2020 - 05.2020
  • Made sure that workstation is clean and free of hazardous materials.
  • Packed up completed products and prepares them for shipment.
  • Adhered to all safety guidelines dictation the production and handling of materials in the factory.

Therapist II

Regional Health Systems
07.2018 - 12.2019
  • Fostered strong relationships with community organizations to enhance collaboration.
  • Supported school staff in creating effective problem-solving strategies for challenges.
  • Processed client information accurately to fulfill their specific needs and requests.
  • Documented individual and group therapy sessions for comprehensive client records.
  • Conducted thorough intakes for new clients seeking therapeutic services and support.
  • Facilitated engaging individual and group sessions to promote client development.

Case Management

Rising Stars Academy, LLC
09.2016 - 06.2018
  • Enhanced student engagement by discussing academic progress with parents and staff.
  • Promoted problem-solving skills using real-life examples and practical materials.
  • Reviewed student homework and materials to support learning outcomes effectively.
  • Developed creative lesson plans to facilitate an engaging learning process.
  • Conducted parenting classes to empower parents in effective child instruction.

Case Management

Family First Services, LLC
12.2013 - 05.2016
  • Supervised visits between families and court ordered individuals
  • Participated in meetings regarding individual case progression and company updates
  • Provided transportation to families for supervised visits by other staff

Library Student Assistant

Purdue University Northwest
01.2013 - 12.2013
  • Communicated with patrons about requests for different materials within the library
  • Assist students with locating information
  • Check books in and out using computer system
  • Register new patrons and issue library cards.
  • Performed closing procedures as 'acting supervisor'

Crew Member

McDonald's
08.2012 - 01.2013
  • Respond effectively to guest questions, concerns and complaints
  • Input customer selections into the restaurant’s computer systems
  • Maintain a fast speed of service, especially during rush times
  • Clean your station thoroughly before, during and after each shift

Tutor/Mentor

Salvation Army
02.2012 - 06.2012
  • Discussed student academic progress with parents/caregivers and staff
  • Covered the topic of problem-solving with materials and examples from life lessons
  • Reviewed content that students brought to site, including homework materials
  • Prepared creative lesson plans to ensure the learning process took place

Front Desk Clerk

Purdue Calumet Northwest
02.2010 - 12.2011
  • Greeted guests upon entry into site and provided superb customer service
  • Ensured that front desk reception area was kept neat and organized
  • Accepted all letters and packages, and distributed them to their appropriate departments
  • Maintained records and files for site

Cashier

Van Til'S
12.2009 - 01.2010
  • Enhanced customer satisfaction by providing product information and assistance.
  • Executed payment transactions accurately using various registers and terminals.
  • Maintained operational efficiency by effectively managing cash and change.
  • Guided customers to product locations, utilizing memorized store layouts.

Bakery Clerk

Van Til'S
01.2009 - 09.2009
  • Operated registers, scanners, scales and credit card/debit card terminals
  • Promoted new products of interest to the customer for sales
  • Stocked shelves with bakery products

Bakery Clerk

Ultra Foods
04.2007 - 01.2009
  • Took customer orders in person and via phone contact
  • Promoted sales of up and coming new items
  • Completed inventory on certain items as required
  • Stocked shelves with bakery products

Cashier and Customer Service

Kentucky Fried Chicken
06.2005 - 12.2006
  • Promoted sales of products for company
  • Collected payments and bagged purchases for customers
  • Completed prep work of certain food items for the following day
  • Kept lobby area and counter clean with placing items in their appropriate designations

Education

Master's - Social Work

Indiana University-Northwest
Gary, IN
05.2018

Bachelor's - Psychology

Purdue University-Calumet Campus
Hammond, IN
05.2014

Skills

  • General understanding of Microsoft Office
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Warehouse experience - Warehouse experience (1-2 years)
  • Load & unload
  • Manual handling
  • Personal protective equipment (PPE) adherence
  • Route driving
  • Heavy lifting
  • Conveyor belts
  • Order picking
  • Dependable and responsible
  • Active listening
  • Calm under pressure
  • Decision-making
  • Verbal communication
  • Attention to detail
  • Flexible and adaptable
  • Multitasking Abilities
  • Critical thinking
  • Organization and time management

Certification

Driver's License

Timeline

Unemployed looking

unemployment
10.2025 - Current

Production Worker

All About Personnel
05.2025 - 10.2025

Janitorial Lead

KBS Cleaning Services
10.2024 - 05.2025

Staffing Crew Member

Express Employment Professionals
04.2024 - 10.2024

Package Handler

Fedex Ground
02.2023 - 03.2024

Production Worker

SEARCHPATH
10.2022 - 01.2023

FedEx Package Handler

FedEx Ground
11.2021 - 03.2022

Homemaker

Mother Household
05.2021 - 12.2022

Production Worker

Total Staffing Solutions
12.2020 - 05.2021

Package Handler

FedEx Ground
05.2020 - 12.2020

Production Worker

Total Staffing Solutions
03.2020 - 05.2020

Therapist II

Regional Health Systems
07.2018 - 12.2019

Case Management

Rising Stars Academy, LLC
09.2016 - 06.2018

Case Management

Family First Services, LLC
12.2013 - 05.2016

Library Student Assistant

Purdue University Northwest
01.2013 - 12.2013

Crew Member

McDonald's
08.2012 - 01.2013

Tutor/Mentor

Salvation Army
02.2012 - 06.2012

Front Desk Clerk

Purdue Calumet Northwest
02.2010 - 12.2011

Cashier

Van Til'S
12.2009 - 01.2010

Bakery Clerk

Van Til'S
01.2009 - 09.2009

Bakery Clerk

Ultra Foods
04.2007 - 01.2009

Cashier and Customer Service

Kentucky Fried Chicken
06.2005 - 12.2006

Bachelor's - Psychology

Purdue University-Calumet Campus

Master's - Social Work

Indiana University-Northwest
Michelle Carington