Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michelle Caroline

Washington,DC

Summary

Accomplished Direct Support Professional with a proven track record at Multi-Therapeutic Service Corporation, excelling in client documentation and fostering social skills development. Demonstrated success in enhancing patient wellbeing and safety through effective support and advocacy. Expert in leveraging medical records management and crisis intervention techniques, achieving significant improvements in client outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Multi-Therapeutic Service Corporation
Washington, DC
11.2016 - Current
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Helped clients get in and out of beds and wheelchairs.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Provided guidance and support to ensure safety of individuals served.
  • Built strong and trusting rapport with clients and loved ones.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Used approved crisis intervention techniques in emergency situations.
  • Followed care plan and directions to administer medications.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Recorded client status progress and challenges in logbooks and reports.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Maintained detailed records of services performed on clients.

Education

GED -

UDC
Washington, DC
06-1985

Skills

  • Client documentation
  • ADL support
  • Transportation
  • Social skills development
  • Client support
  • Medical records management
  • Case documentation
  • Client safety and first aid
  • Direct patient care
  • Community activities
  • De-escalation techniques
  • Charting and documentation
  • Adaptability and flexibility
  • Safety monitoring
  • Transportation assistance
  • Report writing

Certification

  • CPR/FIRST AID 09/24/2024
  • Medication Trainer 01/26/2024

References

References available upon request.

Timeline

Direct Support Professional

Multi-Therapeutic Service Corporation
11.2016 - Current
  • CPR/FIRST AID 09/24/2024
  • Medication Trainer 01/26/2024

GED -

UDC
Michelle Caroline