Michelle Chadwick
Henderson,NV
Summary
Proficient Department Lead eager to cross-train in different areas and expand operational expertise. Adept at promoting business efficiency and enabling gains in quality and profitability by providing top-notch team leadership.
Overview
14
14
years of professional experience
Work History
Department Lead
Crate And Barrel
11.2004 - 04.2005
- Communicated with managers of other departments to maintain transparency.
- Oversaw efficient inventory stocking and supply rotation.
- Managed team schedules, department projects and quality assurance.
- Set up displays and trained employees on current promotions.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Sales Associate
Victoria Secret
09.1991 - 08.1993
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Skills
- Proposal Writing
- Department Collaboration
Timeline
Department Lead
Crate And Barrel
11.2004 - 04.2005
Sales Associate
Victoria Secret
09.1991 - 08.1993
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