Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Chang

Boca Raton,FL

Summary

Skilled bartender with background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business. Successfully increased bar revenue through effective upselling techniques and efficient inventory management. Fluent in both English and Chinese

Overview

15
15
years of professional experience

Work History

Banquet Bartender & Server

The Ben Hotel
West Palm Beach, FL
12.2023 - Current

CertifiedTrainer/Banquet Bartender & Server

The Boca Raton Resort and Club
Boca Raton, FL
11.2023 - Current

Food and Beverage Server

Singer Island Marriott
Singer Island, FL
10.2021 - 10.2023

Food and Beverage Server

Singer Island Hilton
Singer Island, FL
09.2021 - 10.2023

Food and Beverage Server

The Seagate Hotel
Delray Beach, FL
01.2020 - 09.2021

Server & Banquet Server,bartender

Opal Grande Resort & Spa
Delray Beach, FL
11.2016 - 01.2020

Banquet Dept & Server, Bartender

The Tower Club
Fort Lauderdale, FL
04.2015 - 11.2016

Banquet Dept, Member Services, Server, Bartender

The Boca Raton Resort and Club
Boca Raton, FL
02.2013 - 04.2015

Banquet Captain, Server,bartender

ndy House
Delray Beach, FL
11.2009 - 09.2013

Education

Master of Science - Physical Chemistry

Emporia State College
Emporia, KS
06-1990

Bachelor of Science - Chemistry

Peking University
Beijing China
06-1982

Skills

Highly responsible and reliable Works well under pressure Exceptional interpersonal skills Extensive hospitality background Food handlers certificate and card In-depth food and wine knowledge Experienced in high volume dining Well trained in food safety Experienced in fine dining, luxury hotel, VIP member club, upscale bar, and banquets

Timeline

Banquet Bartender & Server

The Ben Hotel
12.2023 - Current

CertifiedTrainer/Banquet Bartender & Server

The Boca Raton Resort and Club
11.2023 - Current

Food and Beverage Server

Singer Island Marriott
10.2021 - 10.2023

Food and Beverage Server

Singer Island Hilton
09.2021 - 10.2023

Food and Beverage Server

The Seagate Hotel
01.2020 - 09.2021

Server & Banquet Server,bartender

Opal Grande Resort & Spa
11.2016 - 01.2020

Banquet Dept & Server, Bartender

The Tower Club
04.2015 - 11.2016

Banquet Dept, Member Services, Server, Bartender

The Boca Raton Resort and Club
02.2013 - 04.2015

Banquet Captain, Server,bartender

ndy House
11.2009 - 09.2013

Master of Science - Physical Chemistry

Emporia State College

Bachelor of Science - Chemistry

Peking University
Michelle Chang