Summary
Overview
Work History
Education
Skills
Languages
Leadership Experience
Personal Information
Timeline
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Michelle Chen

Wesley Chapel

Summary

Motivated and dependable worker with 4 years of experience in fast-paced restaurant environments, demonstrating strong customer service, multitasking, and team collaboration skills. Served as Vice President of a collegiate sorority, leading initiatives, coordinating events, and managing member engagement. Passionate about community involvement with a solid background in volunteer work. Known for a strong work ethic, leadership, and the ability to thrive under pressure.

Overview

4
4
years of professional experience

Work History

Boba Barista

Tsaocaa Tampa
05.2025 - Current
  • Crafted a variety of boba beverages following standardized recipes to ensure quality and consistency.
  • Operated point-of-sale systems efficiently to manage transactions and maintain accurate sales records.
  • Trained new baristas on beverage preparation techniques and customer service best practices.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.

Cashier, Hostess, Server

King Buffet
06.2021 - 12.2024
  • Delivered excellent customer service in a fast-paced dining environment, handling up to multiple tables per shift
  • Accurately processed cash, credit, and mobile payments as a cashier, maintaining drawer balances and reducing errors
  • Greeted and seated guests efficiently during peak hours, managing waitlists and coordinating with the kitchen and serving staff
  • Took and served food and beverage orders promptly, ensuring accuracy and special request accommodations

Education

Bachelor of Health Science - Health Science

University of South Florida
Tampa, FL
05-2027

Skills

  • Adaptability in fast-paced environments
  • Cleanliness and organization
  • Reliability and punctuality
  • Strong work ethic
  • Fluent in Mandarin
  • Collaborative
  • Empathetic

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Spanish
Limited Working

Leadership Experience

Vice President of External Affairs | alpha Kappa Delta Phi International Sorority, Inc.

  • Led external communications and built partnerships with campus organizations and community groups to promote cultural awareness and service initiatives
  • Coordinated and executed large-scale events, including philanthropic fundraisers and networking opportunities, resulting in increased chapter visibility and community engagement
  • Collaborated with executive board members to support strategic planning, membership retention, and cross-organizational initiatives


Public Relations Chair | alpha Kappa Delta Phi International Sorority, Inc.

  • Managed the chapter’s public image through consistent branding across social media platforms (Instagram, Facebook, etc.)
  • Collaborated with executive board and committee chairs to develop effective communication strategies and event promotion
  • Increased follower engagement by 23% through strategic content planning and interactive campaigns

Personal Information

Date of Birth: 02/01/05

Timeline

Boba Barista

Tsaocaa Tampa
05.2025 - Current

Cashier, Hostess, Server

King Buffet
06.2021 - 12.2024

Bachelor of Health Science - Health Science

University of South Florida