Michelle Chen
Wesley Chapel
Summary
Motivated and dependable worker with 4 years of experience in fast-paced restaurant environments, demonstrating strong customer service, multitasking, and team collaboration skills. Served as Vice President of a collegiate sorority, leading initiatives, coordinating events, and managing member engagement. Passionate about community involvement with a solid background in volunteer work. Known for a strong work ethic, leadership, and the ability to thrive under pressure.
Overview
4
4
years of professional experience
Work History
Boba Barista
Tsaocaa Tampa
05.2025 - Current
- Crafted a variety of boba beverages following standardized recipes to ensure quality and consistency.
- Operated point-of-sale systems efficiently to manage transactions and maintain accurate sales records.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Cashier, Hostess, Server
King Buffet
06.2021 - 12.2024
- Delivered excellent customer service in a fast-paced dining environment, handling up to multiple tables per shift
- Accurately processed cash, credit, and mobile payments as a cashier, maintaining drawer balances and reducing errors
- Greeted and seated guests efficiently during peak hours, managing waitlists and coordinating with the kitchen and serving staff
- Took and served food and beverage orders promptly, ensuring accuracy and special request accommodations
Education
Bachelor of Health Science - Health Science
University of South Florida
Tampa, FL05-2027
Skills
- Adaptability in fast-paced environments
- Cleanliness and organization
- Reliability and punctuality
- Strong work ethic
- Fluent in Mandarin
- Collaborative
- Empathetic
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Spanish
Limited Working
Leadership Experience
Vice President of External Affairs | alpha Kappa Delta Phi International Sorority, Inc.
- Led external communications and built partnerships with campus organizations and community groups to promote cultural awareness and service initiatives
- Coordinated and executed large-scale events, including philanthropic fundraisers and networking opportunities, resulting in increased chapter visibility and community engagement
- Collaborated with executive board members to support strategic planning, membership retention, and cross-organizational initiatives
Public Relations Chair | alpha Kappa Delta Phi International Sorority, Inc.
- Managed the chapter’s public image through consistent branding across social media platforms (Instagram, Facebook, etc.)
- Collaborated with executive board and committee chairs to develop effective communication strategies and event promotion
- Increased follower engagement by 23% through strategic content planning and interactive campaigns
Personal Information
Date of Birth: 02/01/05
Timeline
Boba Barista
Tsaocaa Tampa
05.2025 - Current
Cashier, Hostess, Server
King Buffet
06.2021 - 12.2024
Bachelor of Health Science - Health Science
University of South Florida