michelle Clark
Bossier City,LA
Summary
Detail-oriented Unit Clerk with a proven track record in enhancing operational efficiency and maintaining HIPAA compliance. Skilled in patient care and effective communication to support healthcare teams.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Unit Clerk
Riverview Care Center
Bossier City, LA
01.2017 - Current
- Assisted nursing staff with administrative tasks to enhance operational efficiency.
- Maintained accurate appointment schedules for patients and healthcare providers.
- Utilized electronic health record systems to update and retrieve patient information.
- Processed incoming calls, directed inquiries, and provided assistance to visitors promptly.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Managed patient records and coordinated information flow between departments.
- Communicated effectively with patients and families regarding care procedures and services.
Certified Nursing Assistant
Riverview Care Center
- Managed patient records and coordinated information flow between departments.
- Assisted nursing staff with administrative tasks to enhance operational efficiency.
- Maintained accurate appointment schedules for patients and healthcare providers.
- Utilized electronic health record systems to update and retrieve patient information.
- Processed incoming calls, directed inquiries, and provided assistance to visitors promptly.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
Education
GED -
Bossier Learning Center
Bossier City, LA01.2012
Skills
Patient care
HIPAA compliance
Reliable team player
Direct patient care
Certification
I have been a Cna for 36 yrs
Timeline
Unit Clerk
Riverview Care Center
01.2017 - Current
Certified Nursing Assistant
Riverview Care Center
GED -
Bossier Learning Center