Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Collins

Opelika

Summary

Results-driven Operations Supervisor with expertise in performance monitoring, task delegation, and staff supervision. Proven ability to coordinate inventory management and develop training programs, enhancing team efficiency and operational success.

Overview

22
22
years of professional experience

Work History

Operations Supervisor

ABC Beverage
Montgomery, AL
06.2013 - Current
  • Oversaw daily operations to ensure efficient workflow and adherence to safety standards.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Assist in monthly scheduling to ensure adequate staffing
  • Coordinated inventory management, optimizing stock levels to meet demand fluctuations.
  • Conduct interview, seeking diligent, enthusiastic staffing seeking a career
  • Developed training programs for new employees, improving onboarding efficiency and retention rates.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

ABC Sales Manager II

ABC Beverage
Auburn, Al
01.2011 - 06.2013
  • Developed and executed sales strategies to increase market share and drive revenue growth.
  • Established strong relationships with key clients to foster loyalty and repeat business.
  • Implemented performance metrics to evaluate team effectiveness and drive continuous improvement.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Trained and mentored sales representatives on effective selling techniques and product knowledge.
  • Analyzed market trends to identify opportunities for new product launches or adjustments.

ABC Sales Manager I

ABC Beverage
Auburn, AL
02.2010 - 06.2013

Assist in routine management of an ABC Beverage

  • Handled customer relations issues, enabling quick resolution, and customer satisfaction.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.

Sales Associate

ABC Beverage
Auburn, AL
08.2004 - 02.2010
  • Maximized customer satisfaction by providing tailored product recommendations.
  • Developed strong product knowledge to enhance sales performance and client interactions.
  • Trained new staff on operational procedures and customer service best practices.
  • Streamlined inventory management processes to ensure optimal stock levels and availability.

Education

High School Diploma -

Loachapoke High School
Loachapoka, AL
05-1992

Vocational - Cosmetology

Southern Union State Community College
Opelika, AL
05-1993

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Warehouse operations
  • Management
  • Cycle counting
  • Delegation
  • Human resources

Timeline

Operations Supervisor

ABC Beverage
06.2013 - Current

ABC Sales Manager II

ABC Beverage
01.2011 - 06.2013

ABC Sales Manager I

ABC Beverage
02.2010 - 06.2013

Sales Associate

ABC Beverage
08.2004 - 02.2010

Vocational - Cosmetology

Southern Union State Community College

High School Diploma -

Loachapoke High School
Michelle Collins