Michelle Conn
Broomfield,CO
Summary
Empathetic Employee Assistance Manager known for high productivity and efficient task completion. Skilled in conflict resolution, stress management strategies, and fostering positive workplace environments. Excel in communication, empathy, and problem-solving to support employee well-being and cultivate supportive company culture.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Employee Assistance Manager
Circle K
Broomfield , Colorado
10.2014 - 09.2020
- Developed and implemented employee assistance programs to improve workplace productivity.
- Analyzed current trends in the industry to identify potential areas of improvement for employee assistance services.
- Conducted training sessions on stress management, conflict resolution, diversity awareness, and other related topics.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.Created staff teams based on employee strengths and made adjustments to promote overall productivity.
Lead Cook
Power Back
Broomfield, Colorado
07.2015 - 10.2017
- Managed inventory and ordering of food supplies to ensure efficient operations.
- Supervised staff in daily kitchen duties, including prepping ingredients, cooking meals, and cleaning up after service.
- Ensured compliance with health safety regulations while preparing meals and maintaining a sanitary work environment.
- Trained new cooks on proper techniques for preparing dishes according to recipes.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies of customers.
- Oversaw food preparation processes to ensure that orders were completed accurately and efficiently.
Assistance Manager
Yankee Candle
Broomfield, Colorado
08.2002 - 01.2011
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
Education
GED -
Centaurus High School
Lafayette, CO05-1993
Skills
- Budgeting and finance
- Employee Relations
- Marketing and promotion
- Mental Health Support
Timeline
Lead Cook
Power Back
07.2015 - 10.2017
Employee Assistance Manager
Circle K
10.2014 - 09.2020
Assistance Manager
Yankee Candle
08.2002 - 01.2011
GED -
Centaurus High School