Michelle Cormier
Nashua,NH
Summary
Operations and Inventory Professional with 10+ years of experience spanning manufacturing, retail, eCommerce, and startup environments. Expertise in MRO administration, maintenance & reliability, procurement, vendor management, inventory allocation, and financial oversight. Proven ability to build operational foundations, streamline processes, and deliver measurable cost savings and efficiency improvements.
Overview
16
16
years of professional experience
Work History
MRO Administrator
Alene Candles
Milford, NH
06.2018 - 04.2026
- Provide strategic oversight of Maintenance, Repair, and Operations (MRO) to support production reliability, cost control, and operational performance within a manufacturing environment.
- Key Responsibilities
- Lead MRO strategy for production equipment, spare parts, service contracts, and facility support
- Coordinate preventive maintenance schedules with internal teams and external vendors to minimize downtime
- Partner with Supply Chain to manage vendor relationships, negotiate contracts, and drive cost savings
- Oversee procurement of maintenance parts and services, balancing operational urgency, lead times, and budget requirements
- Manage spare parts inventory through cycle counts, min/max adjustments, and restocking strategies
- Administer department budget, process invoices, and track operating expenses and CapEx projects
- Serve as Superuser and trainer for IFS to IFS Cloud upgrade, supporting adoption and troubleshooting
- Collaborate cross-functionally with Maintenance, Engineering, Facilities, Supply Chain, and Finance
- Coordinate company-wide events and support employee engagement initiatives as Culture Club member
- Key Achievements
- Reduced spare parts shortages through proactive inventory management and vendor partnerships
- Delivered measurable cost savings through service contract negotiations
- Played key role in successful IFS to IFS Cloud implementation as Superuser and trainer
- Improved maintenance responsiveness and operational efficiency through process improvements
Store Allocation Analyst
Brookstone
Merrimack, NH
04.2017 - 02.2018
- Managed product allocation and inventory levels across retail stores and airport locations to maximize sales and product availability.
- Key Responsibilities
- Analyzed inventory and sales reports to guide replenishment and stock levels
- Coordinated new product rollouts with Buyers and Planners
- Managed discontinued product phase-outs and store returns
- Partnered with Planning, Shipping, and Store Operations to resolve allocation challenges
- Evaluated test product performance and recommended merchandising decisions
- Key Achievements
- Supported successful multi-channel product launches
- Improved discontinued product return processes and inventory efficiency
eCommerce, Direct Marketing & Wholesale Inventory Specialist
09.2015 - 04.2017
- Served as liaison between vendors, buyers, and customer service teams to support product launches, catalog accuracy, and fulfillment.
- Key Responsibilities
- Managed vendor relationships and shipment timelines
- Supported product onboarding and catalog accuracy
- Monitored lead times and escalated urgent orders
- Supported Amazon marketplace operations and order resolution
- Key Achievements
- Improved vendor communication and on-time fulfillment
- Enhanced catalog accuracy and inventory coordination
eCommerce Account Manager — Outdoor Furniture / Pool & Catalog
07.2014 - 09.2015
- Managed inventory allocation and order flow across eCommerce, catalog, wholesale, and retail channels.
- Key Responsibilities
- Reviewed back orders and monitored fulfillment timelines
- Supported drop ship SKUs and Amazon Prime inventory allocation
- Forecasted inventory for major accounts and placed replenishment orders
- Collaborated with shipping, planning, and merchandising teams
- Supported website revamp and inventory optimization initiatives
- Key Achievements
- Improved fulfillment speed and reduced backorders
- Increased efficiency in catalog and Amazon allocations
- Enhanced website performance and inventory accuracy
Web Merchandise Coordinator
06.2012 - 07.2014
- Supported buyer and merchandising teams managing online assortments and vendor relationships.
- Key Responsibilities
- Onboarded new products and updated pricing and descriptions
- Coordinated vendor relationships and seasonal rollouts
- Reviewed product performance and recommended discontinuations
- Supported customer service and accounts payable processes
- Key Achievements
- Improved online product presentation and accuracy
- Supported holiday readiness and reduced stockouts
- Strengthened vendor partnerships and product expansion opportunities
Office Manager
Water Analytics
Andover, MA
07.2010 - 06.2012
- Built operational and financial infrastructure for newly established U.S. branch.
- Key Responsibilities
- Managed full accounting cycle including reconciliations, payroll, AP, and invoicing
- Identified and corrected $2M+ balance sheet discrepancy
- Established order processing and shipping systems
- Developed RMA policies and operational procedures
- Coordinated trade shows and office operations
- Key Achievements
- Corrected major financial discrepancy and improved reporting accuracy
- Built operational processes from ground up
- Established foundational systems for growing U.S. operations
Education
Associate of Science - Accounting
Endicott College
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Merrimack High School
Skills
- Word
- Excel
- PowerPoint
- AI
- ERP Systems
- Data Analysis
Timeline
MRO Administrator
Alene Candles
06.2018 - 04.2026
Store Allocation Analyst
Brookstone
04.2017 - 02.2018
eCommerce, Direct Marketing & Wholesale Inventory Specialist
09.2015 - 04.2017
eCommerce Account Manager — Outdoor Furniture / Pool & Catalog
07.2014 - 09.2015
Web Merchandise Coordinator
06.2012 - 07.2014
Office Manager
Water Analytics
07.2010 - 06.2012
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Merrimack High School
Associate of Science - Accounting
Endicott College