MICHELLE CORONA-VASS
Lynchburg,VA
Summary
Higher education and coaching leader with expertise in student retention, employee development, and stakeholder engagement. Improves outcomes through academic planning, mentoring, and cross-functional initiatives supported by assessment data. Drives term-to-term retention growth and student satisfaction using caseload management, training facilitation, and performance tracking.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Program Mentor
Western Governors University
01.2019 - Current
- Achieved 98.53% retention through Term 2 and beyond and maintained 100% overall student satisfaction.
- Managed complex caseload of diverse distance learners, delivering individualized coaching and academic planning to enhance student success.
- Analyzed performance metrics and led cross-functional initiatives, mentoring new Program Mentors and facilitating training to improve program outcomes.
- Increased OTP from 67.27% to 78.31% in FY26 through targeted coaching and data-driven interventions.
Teacher & Team Lead
Halifax County Public Schools
01.2006 - 01.2021
- Led educator teams and professional learning initiatives focused on enhancing instructional practices.
- Delivered standards-based instruction for Halifax County Public Schools students
- Planned daily lessons aligned with district curriculum
- Managed classroom behavior using clear routines and expectations
Teacher, Grade Level Chair & Technology Lead
Virginia Beach City Public Schools
01.2001 - 01.2006
- Led grade-level initiatives, trained faculty on best practices, and utilized assessment data to enhance student achievement.
- Delivered classroom instruction using Virginia Beach City Public Schools curriculum.
- Developed lesson plans aligned with district standards and student needs.
- Assessed student progress through classroom assignments and formative checks.
Technology Instructor
Christian School
01.2000 - 01.2001
- Instructed students and faculty on educational technology to enhance their teaching and learning experiences.
- Taught Christian school students computer skills, coding basics, and digital citizenship.
- Designed technology lessons aligned with classroom learning and faith-based values.
- Helped students navigate educational technology effectively. through device use, typing practice, and internet safety.
Front Desk Supervisor
Comfort Inn Virginia Beach
01.1997 - 01.2000
- Supervised front desk operations, trained staff to enhance service quality, and resolved customer concerns to ensure satisfaction.
- Supervised front desk operations at Comfort Inn Virginia Beach.
- Managed guest check-in and check-out at Virginia Beach hotel.
- Addressed guest complaints to enhance overall satisfaction. with calm, professional service.
Education
Master of Science - Curriculum & Instruction
Western Governors University
Online01-2019
Bachelor of Arts - Education
Virginia Wesleyan University
Virginia Beach, VA01-1998
Skills
- Student retention
- Caseload management
- Data Analysis
- Program Management
- Project Leadership
- Cross-Functional Leadership
- Employee Coaching and Development
- Team Leadership
- Stakeholder Engagement
- Strategic Planning
- Employee Engagement
- Mentorship programs
- Effective communication
- Team collaboration
- Mentorship programs
Personal Information
Title: Program Manager Candidate | College of Education
Certification
- ICF Certified Coach, March 2026
- Emerging Leader Program, 2023
- Resilience Practitioner
Timeline
Program Mentor
Western Governors University
01.2019 - Current
Teacher & Team Lead
Halifax County Public Schools
01.2006 - 01.2021
Teacher, Grade Level Chair & Technology Lead
Virginia Beach City Public Schools
01.2001 - 01.2006
Technology Instructor
Christian School
01.2000 - 01.2001
Front Desk Supervisor
Comfort Inn Virginia Beach
01.1997 - 01.2000
Master of Science - Curriculum & Instruction
Western Governors University
Bachelor of Arts - Education
Virginia Wesleyan University