Michelle Cottle
WINTER GARDEN,Florida
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating different recommendations. Well-organized, reliable and experienced in restocking shelves and supporting in-store customers with knowledgeable assistance. Proactive and focused on task at hand. Able to effectively communicate with both team members and customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Vector Marketing Company
Tampa, FL
11.2023 - 01.2024
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Analyzed customer feedback to improve products and services.
- Created detailed reports on daily, weekly, and monthly sales activity.
Seasonal Worker
Coach Outlet
Orlando, FL
11.2022 - 12.2023
- Assisted customers with product selection and purchase decisions.
- Organized merchandise displays on the sales floor.
- Greeted customers entering the store and answered inquiries.
- Stocked shelves with incoming inventory items.
- Communicated with customers about specific items they might be looking for.
Lifeguard
Busch Gardens Tampa
Tampa, FL
05.2023 - 09.2023
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Worked with deep and shallow water as well as operating and guarding attractions.
Food Runner
Pei Wei Asian Kitchen
Winter Garden, FL
02.2022 - 08.2022
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Provided assistance with clearing plates from tables after meals were completed.
- Responsible for closing and opening duties.
- Worked on cashier, handling cash, and greeting customers.
Cashier
Culver's Restaurant
Winter Garden, FL
02.2021 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Food runner to customers.
- Worked on Drive-Thru cashier.
- Worked with custard machine.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Babysitter
N/A
Winter Garden, FL
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Engaging in age-appropriate activities like reading stories or playing games.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
Education
High School Diploma -
West Orange High School
Winter Garden, FL05-2022
Some College (No Degree) - Finance
University of South Florida
Tampa, FLSkills
- Customer Needs Assessment
- Communication
- Retail sales customer service
- Dining customer service
- Customer Relations
- Product and service knowledge
- Organized
- Emergency Response
- Safety oversight
- Physical Fitness
Certification
- CPR and First Aid Certified.
Affiliations
- I typically like to spend my free time learning more about photography. I took 3 years of photography and became photoshop certified and still love to improve my skills to this day.
Timeline
Sales Representative
Vector Marketing Company
11.2023 - 01.2024
Lifeguard
Busch Gardens Tampa
05.2023 - 09.2023
Seasonal Worker
Coach Outlet
11.2022 - 12.2023
Food Runner
Pei Wei Asian Kitchen
02.2022 - 08.2022
Cashier
Culver's Restaurant
02.2021 - 07.2021
Babysitter
N/A
High School Diploma -
West Orange High School
Some College (No Degree) - Finance
University of South Florida