Michelle Crawford
Astoria
Summary
Compassionate Case Manager experienced in a residential Substance Abuse environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
3
3
years of professional experience
Work History
Case Manager
Virtue At The Pointe
02.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Dialysis Technician
DaVita
12.2020 - 10.2022
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
COVID-19 Tester
Ocean Beach School District
10.2021 - 02.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
Education
High School Diploma -
Knappa High School
Astoria, OR06.1994
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Conflict Resolution
- Client Advocacy
Timeline
Case Manager
Virtue At The Pointe
02.2022 - Current
COVID-19 Tester
Ocean Beach School District
10.2021 - 02.2022
Dialysis Technician
DaVita
12.2020 - 10.2022
High School Diploma -
Knappa High School
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