Compassionate Case Manager experienced in a residential Substance Abuse environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
3
3
years of professional experience
Work History
Case Manager
Virtue At The Pointe
02.2022 - Current
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Dialysis Technician
DaVita
12.2020 - 10.2022
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Maintained a clean and safe environment through diligent adherence to infection control protocols.
COVID-19 Tester
Ocean Beach School District
10.2021 - 02.2022
Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
Lead Case Manager/Veteran Services Program Support Specialist at Virtue At The Pointe- PHP/IOPLead Case Manager/Veteran Services Program Support Specialist at Virtue At The Pointe- PHP/IOP