Michelle Cruz
Bakersfield,C.A
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. organized professional with strong interpersonal skills. Excellent team player committed to continuous learning and skill development. Demonstrates reliability, dependability, and eagerness to take on new responsibilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier / Food preparer
Vallarta Supermarkets
Bakersfield, C.A
02.2021 - 01.2024
- Assisted +50 costumers daily
- Handled and managed inbound/outbound calls
- Managed and accounted for cash registers
- Prepared food and drinks as needed
- Assigned, delegated, and schedule tasks for employees throughout facility
- Made sure deliveries were on accurate and on time
- Made sure all departments were fully staffed and covered if necessary
- Checked, maintained, and restocked inventory to ensure quantity/quality is met
- Opened and closed establishment
- Kept record of incidents regarding employees such as complaints and injuries
Education
Diploma - Medical assistance
Unitek College
Bakersfield, C.A12-2024
Skills
- Bilingual English/Spanish
- Medical Terminology
- HIPAA Compliance
- Venipuncture and phlebotomy
- Vital sign monitors
- EKG set up and monitoring
- Sterile technique
- Clinical Documentation
- Appointment Setting
- EMR / EHR
- Administering Injections
- Urinalysis Collection
- Vision and audio testing
- Covid-19 Safety Protocols
- Multitasking
- Customer service
- Organized
- Teamwork
- Microsoft Office
- Creative problem solving
- Hygienic
- Work under pressure
Certification
- BLS Provider (American Heart Association) [04/18/2024 - 04/18/2026]
Accomplishments
- Dean's List [05/03/2024]
- Team Member of the Month [09/30/2022]
Timeline
Cashier / Food preparer
Vallarta Supermarkets
02.2021 - 01.2024
Diploma - Medical assistance
Unitek College
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