Michelle Cruz-Morales
Summary
Bilingual Administrative Assistant with a strong foundation in healthcare administration and patient care advocacy. Capable of overseeing front desk operations, handling invoicing, and ensuring HIPAA compliance. Committed to improving processes and enhancing patient experiences in a professional healthcare environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accounting Technician
La Esencia Protea Farm
Royal Oaks, CA
06.2024 - Current
- Manages accounts receivable, including invoicing, and sales orders.
- Processes accounts payable, ensuring timely and accurate payments.
- Prepares and processes payroll checks.
- Handles customer and vendor inquiries related to billing and payments.
Administrative Assistant
Clara's House
Sacramento, CA
06.2023 - 06.2024
- Oversaw front desk operations, including appointment scheduling and patient inquiries.
- Coordinated patient referrals between primary care providers and specialists.
- Ensured compliance of medical records with HIPAA regulations.
- Supported clinical tasks under the supervision of licensed healthcare providers.
- Scheduled meetings, managed calendars, and resolved scheduling conflicts.
- Assisted with event execution, organizing materials and logistics for small and medium-scale events.
- Completed expense reports and processed invoices.
- Screened incoming calls, messages, and mail for departmental staff.
Medical Interpreter Intern
Clara's House
Sacramento, CA
04.2023 - 06.2023
- Facilitated accurate, impartial communication between medical providers and non-English speaking patients during routine clinical appointments.
Invoicing Clerk
De Oliveira Electric Company
Salinas, CA
08.2017 - 08.2021
- Documented and vouched invoice statements to ensure precise financial tracking.
- Maintained vendor files for timely and accurate payment processing.
Education
Bachelor of Science - Health Science, Minor in Spanish
California State University, Sacramento
Sacramento, CA05-2024
Associate of Arts - Humanities
Monterey Peninsula College
Monterey, CA06-2022
Skills
- Microsoft 365
- Office Procedures
- Microsoft PowerPoint
- HIPAA Compliance
- Medical terminology
- Medical Terminology Knowledge
- Bilingual (English/Spanish)
- Patient Care Advocacy
Certification
- Health Interpreter from UC Davis Health
- Spanish for Healthcare Professionals (HEALS)
- Dental Administration Assistant Programs
Timeline
Accounting Technician
La Esencia Protea Farm
06.2024 - Current
Administrative Assistant
Clara's House
06.2023 - 06.2024
Medical Interpreter Intern
Clara's House
04.2023 - 06.2023
Invoicing Clerk
De Oliveira Electric Company
08.2017 - 08.2021
Bachelor of Science - Health Science, Minor in Spanish
California State University, Sacramento
Associate of Arts - Humanities
Monterey Peninsula College