Michelle DAgostino
Hawley,PA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
26
26
years of professional experience
Work History
Bank Teller
Wells Fargo
Hawley, PA
02.2023 - Current
- Processed daily financial transactions with accuracy and attention to detail.
- Collaborated with team members to enhance branch efficiency and service delivery.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, and services charges.
- Assisted customers in resolving account inquiries.
- Maintained compliance with banking regulations and internal policies.
- Operational procedures and exceptional customer service.
Cashier
The Home Depot Inc
03.2022 - 02.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
School Van Driver
Davis
01.2017 - 01.2023
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Communicated information to parents to promote good communication and transparency.
- Maintained State driver's license to enable legal operation of school van for student transport, field trips and other purposes.
Cashier
Mommy And Me Furniture Store
02.2015 - 01.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise in front lanes.
Medical Secretary
Golden Care Medical Center
10.2000 - 04.2004
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
Education
Certificate - Microsoft Office
Lackawanna College
Hawley, PA06-2017
Diploma -
Herbert H Lehman High School
Bronx, NY06-1996
Skills
- Credit and Cash Transactions
- Cash Register Systems
- Guest Inquiries
- Till Counting
- Identification Checks
- Stocking and Replenishing
- Issue Resolution
- Cash Drawer Management
- Facilitating return transactions
- Money Handling
Timeline
Bank Teller
Wells Fargo
02.2023 - Current
Cashier
The Home Depot Inc
03.2022 - 02.2023
School Van Driver
Davis
01.2017 - 01.2023
Cashier
Mommy And Me Furniture Store
02.2015 - 01.2017
Medical Secretary
Golden Care Medical Center
10.2000 - 04.2004
Diploma -
Herbert H Lehman High School
Certificate - Microsoft Office
Lackawanna College