Michelle Dammann
Social Worker
Lake City,Minnesota
Summary
Experienced social work professional arranging services, collaborating with families and providing ongoing supportive counseling and support. Excellent communication, planning and conflict resolution skills. Current LSW license trained in providing crisis intervention services in addition to routine care and support. Conducts assessments, sets goals and improves patient quality of life with hands-on assistance.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Hospice Social Worker
Seasons Hospice
Rochester, Minnesota
03.2019 - Current
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Provided supportive counseling to patients and families as they navigate through their disease progression.
- Offered bereavement support and normalized grief responses.
- Coordinated individualized care plans to manage a safe and comfortable end of life journey.
- Consulted with family to ensure home environment was safe.
- Collaborated with IDT to provide end of life education and normalization with a patients disease progression.
- Completed psychosocial evaluations and needs assessments.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Delivered social work services to older adults in rural settings.
- Coordinated program referrals for community-based resources.
- Organized clinical documentation, treatment plans, and referrals.
- Provided ongoing supportive counseling to help patients manage with conditions and processes.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Offered friendly and efficient service to customers, handled challenging situations with ease and support from the team.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Social Services Director
Green Prairie Rehabilitation And Assisted Living
Plainview, Minnesota
05.2016 - 03.2019
· Developed trusting and empathetic relationships with residents
· Accurately developed and maintained written documentation including progress notes, care plans, and referrals.
· Focus on patient-centered, strengths-based, and individualized care assessments
· Collaborated with professional staff to enrich the lives of residents
· Focused on the needs of the residents while serving as an advocate when necessary
· Consulted with residents, families, physicians, physical therapists, and nursing to determine an appropriate treatment plan
· Completed psychosocial well-being assessments along with mental status exams
· Developed a comprehensive knowledge of Medicare, Medicaid, and other entitlements to ensure proper services
· Assisted residents and families with the application process for Medical Assistance
· Provided education to staff on various topics related to the health and wellbeing of residents
· Compliance with federal and state guidelines for best practice
· Maintained an active caseload of 40+ clients including palliative and hospice patients
Education
Bachelor of Science - Social Work
Winona State University
Winona, MN 08.2011 - 05.2016
Skills
Excellent Communication
Customer Service
Problem-Solving
Leadership
Cultural Awareness
Disease management standards
Quality of life guidelines
Timeline
Hospice Social Worker
Seasons Hospice
03.2019 - Current
Social Services Director
Green Prairie Rehabilitation And Assisted Living
05.2016 - 03.2019
Bachelor of Science - Social Work
Winona State University
08.2011 - 05.2016
Volunteer Experience
Mayo Clinic Health System- Lake City, MN (Social Work intern 2015- 480 hours)
- Developed trusting empathetic relationships with clients under the supervision of my preceptor.
- Gained the knowledge and experience of written documentation including progress notes, care plans, and referrals.
- Assisted residents with discharge planning to home with community resources.
- Collaborated with professional staff to enrich the lives of the patients.
- Focused on the needs of the residents while serving as their social service designee.
- Participated in weekly care conference meetings with the interdisciplinary team.
- Consulted with patients, families, physicians, physical therapist, and nursing to determine an appropriate plan of care.
- Completed psychosocial assessments and mental status exams under the supervision of my preceptor.
- Developed comprehensive knowledge of Medicaid, Medicare, and other entitlements to ensure proper services.
Friendship Center- Winona, MN (Gerontology Intern Spring 2014-150 Hours)
- Social Work intern at the Winona Senior Friendship Center
- The Friendship Center includes various activities for older adults that incorporate leisure activities, exercise plans, and community options.
- Provided in home support with navigating technology, following exercise plans, and offering community resources.
- Collaborated with on site social worker to help community members navigate through tax forms.
Key Kids- Winona, MN (Social Work Intern Fall 2013- 100 Hours)
- Student intern for an after school program for children ages 5 to 9.
- Mentoring children with after school activities including physical activity, homework, and team building exercises.
- Supporting children with various after school activities including exercise, homework, and team building exercises.
Volunteer Experience
Mayo Clinic Health System- Lake City, MN (Social Work intern 2015- 480 hours)
- Developed trusting empathetic relationships with clients under the supervision of my preceptor.
- Gained the knowledge and experience of written documentation including progress notes, care plans, and referrals.
- Assisted residents with discharge planning to home with community resources.
- Collaborated with professional staff to enrich the lives of the patients.
- Focused on the needs of the residents while serving as their social service designee.
- Participated in weekly care conference meetings with the interdisciplinary team.
- Consulted with patients, families, physicians, physical therapist, and nursing to determine an appropriate plan of care.
- Completed psychosocial assessments and mental status exams under the supervision of my preceptor.
- Developed comprehensive knowledge of Medicaid, Medicare, and other entitlements to ensure proper services.
Friendship Center- Winona, MN (Gerontology Intern Spring 2014-150 Hours)
- Social Work intern at the Winona Senior Friendship Center
- The Friendship Center includes various activities for older adults that incorporate leisure activities, exercise plans, and community options.
- Provided in home support with navigating technology, following exercise plans, and offering community resources.
- Collaborated with on site social worker to help community members navigate through tax forms.
Key Kids- Winona, MN (Social Work Intern Fall 2013- 100 Hours)
- Student intern for an after school program for children ages 5 to 9.
- Mentoring children with after school activities including physical activity, homework, and team building exercises.
- Supporting children with various after school activities including exercise, homework, and team building exercises.