Michelle Dehoyos
San Antonio
Summary
Dynamic PAC Supervisor at Pritchard Industries with a proven track record in employee training and performance evaluation. Expert in enhancing team productivity and ensuring compliance with safety regulations. Adept at conflict resolution and fostering effective communication, driving customer satisfaction through timely complaint resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
PAC Supervisor
Pritchard Industries
San Antonio
06.2024 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Developed strategies to improve team performance and productivity.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Trained new employees on company policies and procedures.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
Substitute Teacher
Campus Adventure
San Antonio
01.2023 - 05.2024
- Implemented school policies and procedures in the classroom.
- Adapted teaching methods to accommodate diverse learning styles.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Served as a mentor for new substitute teachers when necessary.
- Monitored student progress throughout the day.
Education
High School Diploma -
South San
San Antonio, TX06-2022
Skills
- Employee training
- Performance evaluation
- Team leadership
- Workplace safety
- Customer service
- Conflict resolution
- Effective communication
- Decision-making
- Policy enforcement
- Expectation setting
- Quality control
Languages
Spanish
Full Professional
English
Full Professional
Certification
- CPR
Timeline
PAC Supervisor
Pritchard Industries
06.2024 - Current
Substitute Teacher
Campus Adventure
01.2023 - 05.2024
High School Diploma -
South San
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