Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michelle Delane

Portland,Or

Summary

Accomplished Shift Manager at McDonald's, PDI FOODS, with a proven track record in enhancing customer service focus and ensuring quality assurance. Skilled in cash handling and decision-making, I excel in employee training and workplace safety, significantly improving operational efficiency. My leadership is marked by a commitment to punctuality, reliability, and handling customer complaints adeptly.

Overview

13
13
years of professional experience

Work History

Shift Manager

Mcdonalds, PDI FOODS
04.2019 - Current

Crew Member

Mcdonalds,
01.2016 - 04.2019

Crew Member

McDonalds
11.2011 - 01.2016

Education

Diploma - Basic

Waianae High
Waianae, HI
06.1992

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Punctual and reliable
  • Handling customer complaints
  • Accurate money handling
  • Workplace safety
  • Delegating work
  • Quality assurance

Accomplishments

  • Achieved Result through effectively helping with Task.

Timeline

Shift Manager

Mcdonalds, PDI FOODS
04.2019 - Current

Crew Member

Mcdonalds,
01.2016 - 04.2019

Crew Member

McDonalds
11.2011 - 01.2016

Diploma - Basic

Waianae High
Michelle Delane