Michelle Delaney
Panama City,FL
Summary
I am used to working in a fast-paced environment. I pay great attention to detail and ensure information is inputted accurately and in a timely manner. I have a strong work ethic and can work by myself, with little to no supervision. I am Proactive,versatile and professional with a dedication to quickly adapting to new challenges. I have strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. I am focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
Work History
Insurance Verification Specialist
Emerald Coast Rheumatology
Lynn Haven, FL
09.2024 - Current
- Verify patients insurance.
- Liaison between patients and insurance companies.
- Data Entry.
- Answering phone and work chats such as Microsoft Teams.
- Customer Service.
Precertification Specialist
Orthopedic Associates
Niceville, FL
02.2022 - 08.2024
- Obtained medical authorizations.
- Spoke with patients regarding payments.
- Data Entry.
- Liaison between patients and insurance companies.
Scheduler
The Manor At Bluewater Bay
Niceville, FL
02.2022 - 07.2022
- Scheduled resident appointments and set up transportation of residents.
- provided customer service to patients.
Insurance Verification Specialist
Blue Water Orthopedics
NiceVille, FL
08.2020 - 12.2021
- Insurance verification.
- Obtained Medical authorizations.
- Checking patients in and out.
- Data Entry.
- Answering phones.
- Customer Service.
Medical Receptionist
Quality Urgent Care & Wellness
Fort Walton Beach, FL
01.2019 - 08.2020
- Patient registration.
- Data Entry.
- Worked in a fast paced environment under pressure.
- Medical insurance verifier.
- Answered telephones.
- Provided customer service.
- Handled money.
Front Office Receptionist
Pediactric Associates Of Wellington
Wellington Work , FL
03.2016 - 03.2018
- Collected and filed patients information, doctor reports and various other documents.
- verified insurance.
- Scheduled appointments.
- Provided customer service to patients and acted as a liaison between the patients and doctors.
Financial Counselor
Parallon solutions -Lake Worth
Lake Worth, FL
06.2014 - 02.2016
- Collecting patients personal information and imputing the information accurately into various computer systems.
- Collected money from patients and provided receipts to patients. Also submitted the receipts to a log to keep track of money.
- Worked in a fast pace environment while providing great customer service.
- Used basic math skills to complete task.
Skills
- Insurance verification
- Data entry
- Medical authorization
- Customer service
- Patient communication
- Claims processing
- Collecting money
- keeping detailed logs
Timeline
Insurance Verification Specialist
Emerald Coast Rheumatology
09.2024 - Current
Precertification Specialist
Orthopedic Associates
02.2022 - 08.2024
Scheduler
The Manor At Bluewater Bay
02.2022 - 07.2022
Insurance Verification Specialist
Blue Water Orthopedics
08.2020 - 12.2021
Medical Receptionist
Quality Urgent Care & Wellness
01.2019 - 08.2020
Front Office Receptionist
Pediactric Associates Of Wellington
03.2016 - 03.2018
Financial Counselor
Parallon solutions -Lake Worth
06.2014 - 02.2016