MICHELLE DE LA ROSA
Indianapolis,IN
Summary
Motivated and dependable professional with strong communication, organizational, and problem-solving skills. Adaptable to new environments and able to work effectively both independently and as part of a team. Committed to delivering high-quality work, meeting deadlines, and continuously developing new skills to contribute to organizational success.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Fishers Pediatric Dentistry
Fishers, Indiana
07.2026 - Current
- Provided support in preparing treatment rooms for incoming patients as needed.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Managed front desk operations including scheduling appointments, collecting payments.
- Verified patient's eligibility for benefits under various insurance plans.
RBT
K1dz Count Therapy
Brownsburg, IN
12.2025 - Current
- Implemented individualized behavior intervention plans, enhancing client engagement and facilitating measurable progress.
- Collected and analyzed client behavior data to inform treatment adjustments, optimizing therapeutic strategies.
- Collaborated with interdisciplinary teams to develop effective therapeutic approaches for clients.
- Facilitated social skills training sessions, improving client interactions and fostering positive peer relationships.
SALES REPRESENTATIVE
TJ Maxx
Indianapolis, IN
01.2019
- Handed cash transaction efficiently.
- Organized racks and shelves to maintain store visual appeal, engaged with customers to promote specific merchandise.
- Maintained calm demeanor and professionally managed issue in a busy high-stressed situations.
- Built relationships with customers to encourage repeat business.
PRESCHOOL TEACHER/ASSISTANT
YMCA
Avon, IN
- Monitored and supported students needing extra assistance, ensuring their individual learning requirements were met effectively.
- Organized and maintained classroom environment to facilitate optimal learning conditions.
- Supported instructional goals by organizing materials and streamlining document coordination.
SPECIALIST REGISTRATION
Center Well
Indianapolis, IN
- Oversaw patient check-in and registration processes to enhance operational efficiency.
- Managed billing procedures while providing exceptional support to clinic customers.
- Coordinated patient appointment scheduling to optimize clinic workflow.
- Facilitated insurance inquiries and processing to ensure smooth transactions.
- Handled incoming calls and resolved patient questions effectively.
Education
High school diploma -
Ben Davis High School
Indianapolis, INSkills
- Time management
- CPR and First aid
- Computer Skills
- Exceptional organizing problem skills
- Multitasking
- Customer service
- Communication skills
- Presentation Skills
- Team Leadership
- Work ethic
Timeline
Front Desk Receptionist
Fishers Pediatric Dentistry
07.2026 - Current
RBT
K1dz Count Therapy
12.2025 - Current
SALES REPRESENTATIVE
TJ Maxx
01.2019
SPECIALIST REGISTRATION
Center Well
PRESCHOOL TEACHER/ASSISTANT
YMCA
High school diploma -
Ben Davis High School