Michelle Diaz

Dynamic Customer Service Representative with a proven track record at NewTechWood, excelling in complaint resolution and customer relations. Leveraging critical thinking and active listening skills, I effectively addressed client inquiries and enhanced satisfaction, contributing to a positive customer experience. Proficient in data entry and call management, I thrive in collaborative environments.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.